67 686 Verified Client Reviews |
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My experienceVery upset! I was sent what I had ordered. However, the light blonde color was anything but light. It was medium to dark blonde. And it took a month to get it. It had to be resent. So it took a month. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsIvey - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
CoverageMy greys are back within two weeks 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLori - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Color did nothing!I applied my color and it didn’t change anything. Very disappointed since it didn’t even color my grays that were coming out. Very much disappointing. I ended up putting a L’Oréal color on and it colored my hair as I wanted... Not sure what happened with the E salon color. This was my first ever order, as well. Update 3/8/21 Thank you, I do see now where you are allowing myself to reorder a new color for free. I thank you so much! Great customer service, thank you again. 0 of 0 people found this review helpful. Did you? |
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Roots OnlyColor really poorly done: very, very brassy and red. Wish I had gone to the salon. I wanted to darken my hair from light blonde to medium blonds - closer to my natural dark blonde color, but they sent a roots only kit. Not what I wanted at all. I don't even really have roots to color. 0 of 0 people found this review helpful. Did you? |
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Custom ColorI love it! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPaulette - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Best Coverage ever!!Well I looked for ages at this site after having hairdressers dye my hair for years. I moved location and found that they wanted £145 to cut and dye my hair. So I decided to give e-Salon a go because of their prices and of course lockdown. I’m absolutely delighted. The colour went on very well and my hair feels so much better. It’s got true staying power and I have to say it’s lasting longer than if I get my hair coloured professionally. Love it 0 of 0 people found this review helpful. Did you? |
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amazing rich colourwhen I received the package i was very impressed by the elegance and efficiency in which all things are packed in I just tried it yesterday ...It was great experience .. rich colour and rich amount of colour which made me feel how much it worth the money i payed for and the days i wait for the custom colour set to arrive ..Thank you 0 of 0 people found this review helpful. Did you? |
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Great product!will buy again. Perfect match colour. 0 of 0 people found this review helpful. Did you? |
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Perfect hair colorI got the perfect color, that I wanted. Thank you so much. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKaren- Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
ExcellentI was a bit skeptical at first given that I have been spending a fortune and been having my hair coloured at a salon for so long now that because of lockdown I decided to try esalon. I have to say I love the colour, the flexibility with ordering, the condition of my hair, coverage etc. so much so that I have decided to continue colouring my hair myself. It’s both convenient for me and also a lot lot lot cheaper. 0 of 0 people found this review helpful. Did you? |