67 695 Verified Client Reviews |
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Beautiful ColorAfter my 3rd color with esalon, I cannot go back to Sally's! Mindy is my colorist and is spot on!!! Love, love, love esalon!!! I cannot recommend it enough!!! 0 of 0 people found this review helpful. Did you? |
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Really impressed with my revised colour, faith restored!I was wanting to go back to my natural colour (dark blonde) after dying my hair to a very light ash blonde for several years. I had tried eSalon to initially maintain my colour during the pandemic, but as they warned me, I couldn't achieve a light and cool enough blonde to match what I had. I then asked them to revise my colour so that I could cover my existing hair colour which had become so uneven from many different salons and methods with my natural hair colour. They provided a demi-permanent colour to try it out and to transition which I was very receptive to and will continue to use since it's far less damaging, and can always come out if needed. The process was very easy, it took so little time to process compared to bleaching, and the result came out better than I had hoped. My hair looks very even now despite the mess underneath it, and the shade is very cool toned just like I asked for. I have to see how it holds up after several washes, but this is a great non-damaging and low risk way for me to grow out my natural hair colour and have healthier hair. Really happy with this revised solution I was offered! 0 of 0 people found this review helpful. Did you? |
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This is fantasticI loved having this sent right to my doorstep ! The color is nice and the instructions detailed and easy to follow. My only complaint is that there wasn’t enough to cover all my hair. I think I need two bottles of color so I can completely saturate all my hair My hair is VERY thick and course 0 of 0 people found this review helpful. Did you? |
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Nice colorColor was fine but I would like to stop for now, and will b intouch when I want to continue. Thanks 0 of 0 people found this review helpful. Did you? |
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Perfect match!This color turned out to be darker than expected but I actually fell in love with it! 0 of 0 people found this review helpful. Did you? |
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I didn't like the colorsI didn't like my color hoping for another color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSandra - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Hair color redoI would like to know if I can get a different hair color. I was not satisfied with the color that was picked. It made my hair orange and much darker than I wanted. I was hoping for a warm, bright shiny blonde color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmy - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Lackluster Results, Spectacular MessI was really excited to try this product. My hair is dark brown naturally so I chose the "soft black intense pearl" color thinking that it would give my hair an interesting violet tone. Nope, it looks almost exactly the same. It's maybe slightly darker. I was disappointed and threw away my supplies. I came back maybe an hour or two later to find that the product had EXPLODED and dripped down the sides of my trash can, onto my shower curtain and onto the floor. The shower curtain was beyond saving as it has a huge glob of dye stuck to it. My floor is still stained. I just don't see the benefit in a product that's four times the price of drug store hair dye but yields basically the same results and creates such a mess afterwards (an issue I've never had with the cheaper dyes). This is definitely a pass for me in the future. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRosalie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
The best at-home hair dye I’ve ever used...The kit is really well put together (love the stain remover wipe!), easy instructions and the dye covers all my hair evenly. But what really makes the esalon experience great is the team that puts together your individual colour based on the information you give them. It’s unique to your hair type and colour - not a “one size fits all” approach of regular at-home box dyes. Personally I’ve made little tweaks to what I’d like my colour to be each time and each time they’ve adjusted it perfectly to my request. This last colour has absolutely nailed it - so no more tweaking, I promise! ;) 2 of 2 people found this review helpful. Did you? |
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Perfect color matchThe color sent me was perfect and my hair looks shiny and feels great. 0 of 0 people found this review helpful. Did you? |