67 695 Verified Client Reviews |
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So reliableThe color is always so reliable...spot on what I requested. They have been great at adjusting the color to be exactly what I want. 0 of 0 people found this review helpful. Did you? |
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I LOVE MY COLORI am so pleased with my color. I even like the way it looks when my gray is growing in. It blends so well. 0 of 0 people found this review helpful. Did you? |
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Perfect color for meThank you so much for providing smooth color. Not brassy at all & excellent job coloring grays 0 of 0 people found this review helpful. Did you? |
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HookedLove this product. The color is exactly what I hoped for. The support team was amazing 0 of 0 people found this review helpful. Did you? |
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Perfect!Boosted my confidence and gave my hair new life! 0 of 0 people found this review helpful. Did you? |
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Great product for the priceThe color is a bit dark for me and the ammonia smell is strong but the product is well made and great for the price. 0 of 0 people found this review helpful. Did you? |
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Did not give expected resultsI only did a strand test, and I'm glad because this did not do what I asked for. My root and lengths are totally different colors - the root is mostly unchanged from my natural color and the lengths are still very very coppery. I can barely even see a difference between the strand I tested and the rest of my hair. Basically, I still have roots and look like I need to get my hair done again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKristy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
HorribleFried my hair, didn't color evenly n wasn't vibrant enough. Will not order again. Dont recommend. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsElizabeth- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not What I ExpectedI really wanted to color my whole head with a medium blonde color. I got one color for “roots only” and thought, ok, I was going to color it all? I called customer service and they helped with sending another color for the rest of my hair. Well my highlights really didn’t change at all, which was ok with me , but the roots are already gray again after only a few shampoos. Kinda bummed out that my hair really looks no different than before I started now. It’s only been a couple weeks too. Not sure if I’ll order again, but I need to color again like pronto, Christmas is coming and my hair is not photo ready y’all!!!☹️ 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarrie- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Recent color orderI applied the new color today to my roots. I am very disappointed that the coverage this time was very poor. I carefully followed the directions as I did the first time I used the line. That coverage was satisfactory enough. I wouldn’t think that by slightly adjusting the color it would result in poor coverage. I actually had a professionally trained stylist help me . After this experience I would look for a different product. Please advise 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChristine- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |