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Custom Colour Set
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67 695 Verified Client Reviews |
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ColorMy color last and looks good. 0 of 0 people found this review helpful. Did you? |
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Perfect color!This was my first time using eSalon and definitely will NOT be the last. The color mixed easily and covered every single grey hair; drugstore hair color that I previously used was not strong enough and left me with silvery roots. My hair feels in better condition and it not as dry or frizzy as before. Best of all: there is NO burning or itching of my scalp which is what happened when I used to have my hair colored at my local salon! The huge savings each month, combined with the quality of the products (and also excellent customer service) have made me a customer for life. 0 of 0 people found this review helpful. Did you? |
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BrassyMy hair turned more brassy than I like 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMari - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Not color I asked for!Wanted a lighter color and instead I got almost a black hair color so since I was told by your company that you couldn’t provide what I asked for I deleted my account! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDawn - Thank you for your review. We are sorry to hear that your color formulation came out darker than you were expecting and that, at the moment, we can't craft your dream shade. We are always working on new things, so feel free to reach us out at any moment, we'll be happy to discuss your color further and see what we can do for you! |
Color still not rightI wanted to cover my gray, but for the 2nd time the color is too dark and too yellow. Much darker than my natural shade. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEllen - We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to send you a reformulated color designed to better suit your needs! We have reached out to you via email with next steps so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us and giving us the chance to get it right! |
Great ProductsThe custom color is always great, and my colorist adjusts it per my requests. This color stays brighter and lasts longer than drug store color. Very satisfied, and love doing my own color 💕. 0 of 0 people found this review helpful. Did you? |
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Pleasantly surprised!I have used many at home kit companies in the past and always received the single tube of color which left my hair flat and dull with no dimension. I really love how this is custom blended and i feel comfortable writing my colorist to adjust if needed, my hair is the softest and most shiny its been in years. 0 of 0 people found this review helpful. Did you? |
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Even color that lasts!I love how simple the steps were...how even the coverage was...and how long the color stayed! Never got brassy or faded! Plus they were super helpful in helping me pick the right shade to get exactly the look I wanted! 0 of 0 people found this review helpful. Did you? |
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I asked for more purple and eSalon delivered!I'm so happy with the way my color turned out! I requested more purple tones in my Dark Brown - Intense Pearl, and my colorist delivered! My hair is gorgeous now and exactly how I wanted it. Beautiful purple tones without looking like a purple crayon. 0 of 0 people found this review helpful. Did you? |
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Great results!!I am so happy with the way my hair turned out!!! Looks great and feels great too!! 0 of 0 people found this review helpful. Did you? |