67 695 Verified Client Reviews |
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Great ColourI liked the colour and the product gave good results. However the one thing that I did not like was the packaging. There was too much unnecessary plastic and packaging. The colour gave good result and was a lovely colour but I would want to use something less damaging for my hair. 0 of 0 people found this review helpful. Did you? |
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Not happy with my colorNot happy with my color at all. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsColleen- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Color too darkThe color was a little too dark. Not quite what I expected. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarolyn- Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Hair colorHello I have a lot of hair and I don’t have enough dye to get the job done as well as I would like to. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJean- We never like to hear that our customers are unhappy with their order, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can help! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
2 starsI dyed my hair twice the first time I choose demi-permanent and it was fun but temporary, as said in the description. I dyed my hair again in the same color in permanent and it faded quicker than the demi-permanent. I have dark blonde hair and went a strawberry blonde. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPatty - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not as describedI was told i would receive dark blonde and instead the color came out as brown with an orange tint to it 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKelley - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Looked great!!Loved the color!! 0 of 0 people found this review helpful. Did you? |
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Love doing my hair at home!The convenience of doing my hair at home is great! I don’t have to wait three hours in a salon, pay outrageous prices or be subject to getting COVID-19. It’s a win for me! 0 of 0 people found this review helpful. Did you? |
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Love this productI love the Esalon, this dye is wonderful 0 of 0 people found this review helpful. Did you? |
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reordering. ColorI LOVE my color. Everyone has told me it looks awesome. One friend I've known over 20 years said this color suits me perfectly. Very easy to use . Everything I needed was included in the box. Recieved my order in just a few days. My hair feels very soft and looks healthy. I'm definitely reordering. Very pleased with service and product. 0 of 0 people found this review helpful. Did you? |