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Custom Colour Set
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67 695 Verified Client Reviews |
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Cool red tones and a little bit of greyI am now in love with this color- it fits me like a glove. It’s the perfect amount of copper with ash with blonde. The new formula is a little bit less runny and did a lot better covering greys than last time. I left it on for 45 minutes after I covered everything (compared to the recommended 30), but once I washed and dried and styles there were still a few stray greys and the most subtle line coming through where the darker hair growth was before the dye job. Regardless, I am happy with the overall look, hoping that next box will do even better (if I keep the timer to 50-55 minutes?) 0 of 0 people found this review helpful. Did you? |
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Doesnt look any differentSupposed to be a dark blonde but all I see is the same copper color. It doesnt look any different at all?! Covered my roots and the grays which I am pleased with. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsStephanie - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Faded quickly on graysI absolutely loved the color of my hair after my first esalon order. My only complaint is that the color faded after 3 washes on the grays around my hairline. These grays are the main reason why I color my hair so that was a little disappointing. 0 of 0 people found this review helpful. Did you? |
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A bit too brownI still need the color to be a bit more Ginger along with some brightness. 0 of 0 people found this review helpful. Did you? |
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Still A Little DarkIt could be that there was more gray from the last time. Otherwise, I don't have any issues with the product. 0 of 0 people found this review helpful. Did you? |
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Not right shadeThis time the color was lighter and I requested a more burgundy shade but it was just browner than last time 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsErica - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Not quite rightThis color never took. The color smelled differently and was watery. I’m thinking either they changed a product or I got a bad batch. I was never offered another bottle even after chatting with a customer service agent. Pricing is crazy for color that is no better than the local drug store. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJillian - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Gray rootsDidn't cover my gray hair 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsZita- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
The color is nice but OMG the smell made me sickI did like the color but I have never smelled a more potent hair dye smell. It made my eye water the entire time, making it difficult to apply my color. At one point my nose was burning as well. I ended up with a bad headache after. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRachael- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that you were unhappy with the fragrance of our color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
reddish/orange tint,I am very disappointed. my color has a reddish orange tint to it. I was hoping that ordering through here would get me a product that didn't do that to my hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |