67 695 Verified Client Reviews |
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Doesn't seem to last long.Seems like after first wash color fades and hair is dryer. I plan on canceling this month. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTrina- We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Strong smellI asked for light golden brown and still get brown It’s smells strong 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEvelyn - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Too orangeI was a redhead before I went gray. I’m platinum gray. I need to,lean towards ash. The color I got was too orange. I wanted a variation of colors just a little darker. I just picked the wrong color. My fault. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDiane - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
At Home Convivence with a Salon Like ResultLove customization. It was easy to set up, shipped quickly and received right on time! The packaging was simple, but really cute. I loved the poem on the box. I purchased a demi permanent dye. The coloring process wasn't any harder than buying a box from the store, but the color itself had more dimension and richness than a box. I wasn't able to use mine for three weeks after receiving it, so right now I'm 2.5 weeks and 3 washes in. I bought the Tint Rinse, too, and have used it twice. It still looks like day one. No fading, hasn't dried out and there's no gray hairs popping through. With its low price point for your first order, with add on items at a discount, it is worth trying out. However, you will be reordering! 0 of 0 people found this review helpful. Did you? |
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Love it...perfect matchAs I already have coloured hair and was worried it would be completely different colour! It has been great, it was easy with great instructions, really lifted the old colour and looks awesome. 0 of 0 people found this review helpful. Did you? |
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Great productGreat product 0 of 0 people found this review helpful. Did you? |
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Satisfied customerFab service and very very helpful also delivered on time. Would definitely recommend 0 of 0 people found this review helpful. Did you? |
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Beautiful color, wonderful healthy feel!I have to say I was hesitant to try at first but so happy with the results! Like many people, during pandemic lockdown I "experimented" with my hair, lol. It was bleached, dry and damaged when I first used this product. I sent in a pic of my hair and they sent me a color fill along with my requested color. Thank God they did, because without that color fill - I would have been patchy and (gulp) possibly green! Instead, I had beautiful all over color and my hair immediately felt and looked healthier. I've colored twice now and my hair is so much better! 0 of 0 people found this review helpful. Did you? |
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Custom colorThey work with you to get color just right. Mine needed to be altered for more gray coverage. 2nd batch was just perfect. 0 of 0 people found this review helpful. Did you? |
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eSalon is Fantastic!!My colour comes out perfect every single time! I have had to vary colour slightly at times but, each time it comes out great. The product is very easy to use and the directions walk you through step by step. Prior to using eSalon I had never colored my own hair. I’ve always paid for the best colourists and stylists and let me tell you, I was paying $100’s of dollars more 💸 than what I pay for eSalon. In 2009 I was in a car accident and my symptoms gradually got worse and the the thought of sitting in a salon chair for hours, was not an option anymore. So I thought I would try giving eSalon a try and I am so happy I did. Now I can colour my hair from the comfort of my own home and save $$$. No more salon's for me! 0 of 0 people found this review helpful. Did you? |