67 695 Verified Client Reviews |
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Best hair color everFor over 10 years I used the Grocery Store product and I would hit the salon whenever I could save up the money. Now with esalon I am able to get the quality I need at home. 0 of 0 people found this review helpful. Did you? |
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Best hair-dye ever for Asian hair!!!I decided to give eSalon a try since they now also deliver in Europe through UK. Since I am Asian by birth, I cannot use drugstore formulas in my hair because it won't cover/change my Asian hair. In a lot of EU countries they forbid a certain neutralizer BtC which is needed for Asian and Afrohair. Only available in professional hair salons. I was quite sceptical about eSalon but oh boy, I was wrong! IT WORKS ON ASIAN HAIR! Including covering stubborn white/gray middle aged hair! So instead of spending every 6 weeks more than 300 euros at my expensive salon in Amsterdam I only had to spend 15 euros!!! (and some help from my teenage daughter;) The coverage is great and I can stretch it up to 12 weeks! So now my daughter ordered too. It's ABSOLUTE FAB!! 0 of 0 people found this review helpful. Did you? |
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Good color!Color did not last as long as hoped on my gray hair but will try it all over next time, rather than just on the roots. 0 of 0 people found this review helpful. Did you? |
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Colour goodCovering roots didn't work so well this time. 0 of 0 people found this review helpful. Did you? |
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Good refreshI really liked the color for my roots, however I didn't realize how temporary the color is. already showing grey in 1 week. 0 of 0 people found this review helpful. Did you? |
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ColorI love my custom color! I love how long the color stays in my hair and the consistency of the color. I only have one complaint about 2 of my kits. Two kits came with only 1 set of gloves and in 1 kit, one glove was torn. So I had one set of gloves but actually only one glove. My hand got stained. Each kit after has come with 2 sets of gloves. 0 of 0 people found this review helpful. Did you? |
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Itchy scalpIt does the job! Although , my scalp is very itchy after I use the product. My hairdresser said to use sweet and low in the formula I’ll give it a try one more time! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsFran- We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Two stars for the 2 days it was niceThe first two days color was almost right but quickly turned brassy and faded 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichelle- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Color not as orderedThe color of the kit was not as ordered. Unfortunately, because of color the results did not turn out as expected. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMelody- We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Not for my hairUnfortunately this color kit doesn't work for me. My hair is really fine, dry and kinky. After applying, when I rinsed my hair, it was so hard it was just a clump on top of my head.This product made it so brittle, I was just losing chunks even when i ran my fingers through it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLeticia- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |