67 709 Verified Client Reviews |
|
Sort by: |
|
Haven’t tried. Need new color formulaMy colorist back home gave me his formula for my hair. Can I send to you. If not I need to cancel my orders. Thanks 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsJamie - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
totaly different than first timeI am very unhappy with color this time. First time was excellent . I was very very happy and was looking forward to get next one. the second time i am very disappointing. Color is different. Instead of black my hair and my scalp ugly brown. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsAlla - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
need colorist to respond pleaseI have made a request for some changes and have not heard back from the colorist yet. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsMara - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Gray hairsDidn’t covered gray hairs very well 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsTrinh- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not working with rootsSince last week my roots have started to show I dyed it less than 2 weeks ago, I love how it leaves the rest of my hair but it’s pointless is my roots don’t hold the color, very disappointing 😞 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsXochitl- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Color is greatMy hair color was very light from the summer sun. I was worried about adding color to it but the color blended great and I love the color 0 of 0 people found this review helpful. Did you? |
|
Loved it!!So easy to use and exactly the colour I was wanting. 0 of 0 people found this review helpful. Did you? |
|
I love my E Salon color!!!It was so cool to open my box and see my personalized color...right down to my name on the bottle. They sent everything I needed, and the best part is the color covered my stubborn grey hair! Now, my hair looks healthy and younger. I highly recommend E Salon! 0 of 0 people found this review helpful. Did you? |
|
Best Color EverI love esalon’s hair color it’s super easy and they provide you everything you will need in the box you get from them! It’s worth every penny it’s a super product! 0 of 0 people found this review helpful. Did you? |
|
ColorI asked for lighter color and l got it, it fits perfectly to my completion! Thank you 0 of 0 people found this review helpful. Did you? |