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Custom Colour Set
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67 709 Verified Client Reviews |
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Not what I was expectingMy color didn't turn out how I'd like. I followed the detailed instructions, yet my starting color is still visible. I wanted black but in the light and sun, it's more reddish brown. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNicole- We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
I did not like colorI requested a shade of red and you guys sent me a dark blond with brown Shades in it or whatever. but it wasn't a red shade at all. To me it was a really ugly color. you guys claim that it's on you if I don't like it. so does that mean you're going to refund the money I paid for the first one.then you charged me for a second one that I didn't want. For one I don't color my hair every 3 months. I do it when my roots get about an inch or so long and sometimes I wait longer. it just depends on my mood. Or when I have the time to do it. but you guys weren't even close to a color that I wanted 1 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsTerri- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Great colorWith the help of the eSalon support , I was provided with the perfect color. This was my first time coloring my own hair and I had many questions regarding permanent vs. demi permanent. Because I did not want commitment to a permanent color (not knowing how it would turn out) I chose demi permanent and it was EXACTLY what I wanted for covering my gray. The support team is wonderful. Initially they sent me permanent (to best cover my gray) vs the demi permanent (which is what I requested); however, they corrected the the order at no charge. 0 of 0 people found this review helpful. Did you? |
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Got it rightMy husband was my colorist in our first attempt at home hair coloring. He was a champ and a perfectionist. I was tired of paying salon prices. I figured esolan could be the next best option. “ AND IT WAS!!!”. I am a true redhead, unfortunately with age I have had to enhance the red. Y’all know what I mean. I am in week 3 1/2 and the color is still awesome and roots are not in need of any color!! The color that I picked after the questionnaire was just what I thought it would be. Very happy! I am extending the next color to 6 weeks instead of 5, I maybe able to extend it to 8 weeks. I will keep you posted. My husband and I are very excited to color again. 0 of 0 people found this review helpful. Did you? |
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Perfect colorI can’t find the words to express how pleased I am with the color! It matched my hair perfectly!Also, whenever I had my hair done at the hairdresser, there was always some tingling, burning sensation, Not with the eSalon mixture. The personal instructions were easy to follow. The Classic shampoo and conditioner left my hair soft and shiny. I purchased the cape which is excellent quality as well as the classic shampoo and conditioner. Also the accessories, bowl, clips for dividing the hair into sections. The brush for application I think comes with the formula. All salon quality! Thanks so much eSalon, 0 of 0 people found this review helpful. Did you? |
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The Best Gift Ever From a FriendWatching my gray roots become unmanageable during Covid and fearing to go out anywhere, I told a friend that I was looking a bit shaggy and gray. She recommended e-salon and I have to say, this is the best advice I've ever had. Box dyes were not doing the job, but these colors were perfect and covered the gray to perfection. Communication is stellar, and I can go lighter / darker any time. Delivery is right on time, not to mention how much money I've saved doing this myself. 0 of 0 people found this review helpful. Did you? |
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Absolutely Love my ColorExcellent product! I LOVE the Results!! 0 of 0 people found this review helpful. Did you? |
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WonderfulI’m so happy with esalon. Absolutely love it!! 0 of 0 people found this review helpful. Did you? |
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Custom color setI was delighted with this product. I was skeptical at first, since I needed to mix two different colors. One for the roots and one for the ends, but after I was done I loved the results. 0 of 0 people found this review helpful. Did you? |
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Best hair color to cover grey hair!My husband, Hampton, likes my hair color and said it is so pretty it sparkles & shines! I love the color too! 0 of 0 people found this review helpful. Did you? |