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Custom Colour Set
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67 726 Verified Client Reviews |
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So disappointedI am just so disappointed! My friend and I followed the directions exactly. The color was all wrong! It came out spotty and faded. BRIGHT clown red in some areas- a pinkish brown in others and then no change in others. The color variations are ridiculous. I am wondering how to fix this? Get a clarifying shampoo? I have another package coming and wonder how I’m going to deal with this. I was so excited to give my hair a boost- picked out the color after a few friends helped, I took this process serious and watched the tutorials, asked my stylist friends for advice, bought the alligator clips to make sure I did it just right. I thought the mixes looked a bit off and didn’t get the combos- but since you’re “professionals” I trusted you. Never will I do this again! Won’t recommend. Whatever, hair can be fixed, but I really needed a boost during quarantine and this just makes me look like a fool. Sucks. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathleen - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Same as drug store $9 box brandI had high hopes, but I got the same color as I did before using the product and 0% of my gray was colored. Basically the same results as my $9 drug store brand. Smells good though. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGena - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Greys are gone, even colorEasy to use, love the color I chose, color came out even and all my greys are gone 1 of 1 people found this review helpful. Did you? |
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AmazingColor is exactly what I wanted and my hair still feels really healthy! 0 of 0 people found this review helpful. Did you? |
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Excellent Color!I love the color it leaves the hair the actual color that you chose. The red looks great! Doesn’t look cooper, doesn’t fade fast, doesn’t dry your hair. Very satisfied! 0 of 0 people found this review helpful. Did you? |
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AwesomeI love this product I would recommend it to anyone 0 of 0 people found this review helpful. Did you? |
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Great resultsI love my color and the soft texture of my hair. Couldn't be happier with the results. 0 of 0 people found this review helpful. Did you? |
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Absolutely love productSmooth sleek high shine Hair looks nourished Full coverage Looks amazing Easy application Great color 0 of 0 people found this review helpful. Did you? |
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Happy with the color and feel of my hairSúper happy! As soon as I received my color kit I was impressed. Nice packaging, everything I need to color my hair. Gloves, brush, protector, shampoo/conditioner and the color dye. Easy instructions! Color looks great, provided great coverage and my hair didn’t smell like when I have done store bought dye. My hair was soft and shiny! Happy with the color! Thank you esalon! 0 of 0 people found this review helpful. Did you? |
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I love my custom colourMade adjustments to my original colour choice and was exactly what I had asked for. 0 of 0 people found this review helpful. Did you? |