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Custom Colour Set
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67 726 Verified Client Reviews |
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I like this productThree months without color is not a good thing. At 77, I have a lot of gray and it was showing. My beauty salon was closed and, in desperation, I decided to color my hair myself. I am very happy with the color I chose. The salon is now open but I’m going to continue coloring myself because it looks so good. 0 of 0 people found this review helpful. Did you? |
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Love the color but life has changed and I need to cancel autoshipTrying to cancel the autoship and not easy to do so beware if you sign up for autoship. You can put the deliver off for up to 12 weeks. I am also trying to find a way to contact customer service and I can't find that on the website either. 0 of 0 people found this review helpful. Did you? |
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Color was perfectI loved the color, the only thing was that it didn’t cover my grey as well as I thought it would. I think perhaps I will leave it on longer next time. Other than that I was very please on the even color 0 of 0 people found this review helpful. Did you? |
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Love itThis is the best color I have used. I recently tried l'oreal due to time constraints and it turned out horrible. Smelled way worse and stained horribly. Will never switch back again. 0 of 0 people found this review helpful. Did you? |
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loved the colorThe red on the bottom part of my hair was amazing. it's the red I wanted and I loved it. However, it did fade very quickly 0 of 0 people found this review helpful. Did you? |
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Loved it, until...I was impressed with the color when I first did the application, although I didn’t notice my hair was any softer or less frizzy than using a store bought color. But, I was happy and ready to continue. It is two weeks post color and my grays are horrid! I have never had a hard time covering grays before and I look like it’s been 8 weeks since I colored my hair. I am willing to give Esalon one more shot to see if maybe the first one was a fluke. But if the grays continue to be this hard to conceal, I’ll go back to my $9 box. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTeresa - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
colour was to dark for meliked the idea but colour was to dark for me 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRaynor - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
not happyMy hair did not turn the way it should be. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHoneygirl - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Left a red-ish colorGray coverage wasn't 100% and the color had a weird red tone to it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKarmarie - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
I am a licensed hairstylist but loved the picture of the pearlized copperI loved the color this was supposed to be. I loved the way the system was set up and the directions. It started out too dark, made my hair feel strawlike, but this is old lady hair I am dealing with. The color faded quickly at the roots but left my ends dark. I will have to work at getting it back to where it was before I used it. Also as it faded it looked ash, seriously ashy, which isn't copper even pearlized copper it is just dull ashy brown hair. I do not want to continue receiving, I have tried to call and cancel as it was auto deducted from my paypal. I was glad to try it out, but not something I want to continue. Thank you. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGail - We’re truly sorry that our Hair Color did not meet your expectations. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |