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Custom Colour Set
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67 726 Verified Client Reviews |
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Very easy to use and lovely productI have this product a 4* rating because everything was great about the service, delivery, packaging and the instructions were really clear and easy to follow. However, the colour didn’t come out as bold as the shade I’d chosen. I don’t think this is the fault of the product/company as my hair generally doesn’t take to colour well which is why I thought I’d give e-Salon a try! I can’t afford to get it done at a hair salon and so this option seemed really good, better than supermarket hair colour boxes. I like the colour that’s come out and my hair isn’t dry like I read in some reviews, it’s just not as bright as I’d was hoping for. I think that maybe I can’t get that unless I use bleach which I’m not keen on doing. Overall very glad I tried this and may well continue using the product in the future. 0 of 0 people found this review helpful. Did you? |
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Great packaging.I loved the packaging and the organized instruction. Very easy to use. I loved the outcome color. I disliked the smell. Much worse than other at home products I have used. And....grays appeared quickly. 0 of 0 people found this review helpful. Did you? |
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ProfessionalI cant fault the quality or delivery of service. The colour was just not to my personal taste more auburn than I wanted. I have bought different items this to purchase - shampoo and condition as was impressed by these items in the pack. Im going to try root spray and a colour tint. 0 of 0 people found this review helpful. Did you? |
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Great ExperienceWould like to have more shine in my hair from the product. I would like the introductory kit that includes the clips, cape etc. However, I will order from ESalon again and recommend their products. 0 of 0 people found this review helpful. Did you? |
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Covers grayCovers gray but made my hair really dry. Has a strong smell. Overall, I like it and will use it until my salon can reopen. 0 of 0 people found this review helpful. Did you? |
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IN LOVEI went from a very light blonde to a store bought medium brown. The results were red, copper, undertones to a rusty brown. I was not a fan. I found eSalon by happenstance, but I wasn’t feeling very hopeful for the outcome. I WAS SO WRONG. I am obsessed with my color, OBSESSED! I went for the darkest brown and told my colorist that I go red very easily, my dye was formulated with me in mind and let me tell you, there is not even a hint of red! I have this gorgeous dark brunette hair with an ashy undertone. It’s so beautiful and I cannot wait for my next batch because it is oddly fun to do also! THANK YOU ESALON. 0 of 0 people found this review helpful. Did you? |
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NopeDidn't turn out at all how i asked or thought?? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNicole- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
not for meI did not like the color and the dye made my hair too straight. Please cancel. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVictoria- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Custom color setI’m not sure why this is top rated. This does not cover my grays and only lasts for 2 weeks. I asked my “personal colorist” if I should make a change and got no answer, however you do charge my credit card quickly. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichele- We’re sorry to hear that your hair color is not covering grays as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
Grey coverage not as good as hoped forI was thrilled to get my eSalon order. Having gone to salons for over 20 years and spending literally thousands of dollars, I couldn’t wait to start. I knew how to color my own hair, but also watched and read all the materials to ensure the best results. Unfortunately my greys are color resistant, so the color did not penetrate well and faded quickly, even using high quality shampoo for color treated hair. I will try another round and will to see if my stylist has been able to adjust to make a difference. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAshley- We’re sorry to hear that your hair color is fading faster than you expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your next order will be updated to ensure we meet your needs! Thanks again for your feedback! |