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Custom Colour Set
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67 610 Verified Client Reviews |
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PerfectFine color the adjustment was great i love my red hair 0 of 0 people found this review helpful. Did you? |
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Amazing!!!!This was the easiest and best system I’ve ever used. I HIGHLY recommend using this service for hair color. 1 of 2 people found this review helpful. Did you? |
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Great improvementThis time around the colour is so much better , I do find my hair lightens / shows the grey quite quickly , it will be interesting to see how long this lasts Definitely the colour is an improvement. 0 of 0 people found this review helpful. Did you? |
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Perfect ColorI was nervous this being my first time. The color came out awesome and matched my current color perfectly. It also did a great job covering my greys. I also noticed that it did not burn my scalp as much as the color at the salon. Thanks to Mindy for whipping up a perfect batch. 1 of 2 people found this review helpful. Did you? |
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Works with youI sent in pictures of my hair & some issues I was having and they fixed everything perfectly! 0 of 0 people found this review helpful. Did you? |
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colour setUnfortunately, the colour you sent me did not take at all. I first carried out a strand test, which showed no change in colour. Then I tried another on a different part of my hair, leaving it on for much longer to see if it would take at all, but there was no result whatsoever. Can you please let me know why that may have happened? regards, Silvi 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Silvi! We are sorry to hear your color didn't take. Please check your emails, we got back to you. |
Poor poor qualityDiscontinuing my future order seems impossible. This is a scam and fraud. 1 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsTherese - We truly apologize that you are having trouble turning your Plan off. We have reached out to you via email to see what we can do about remedying this situation. |
Did you change the ingredients? Strong smell/harsh chemicals...unusableI am so sorry and saddened to have to write this review...I have had only good experiences with esalon for several years, now..is there a new mix of chemicals in my recent order? This blend has a much stronger smell of chemicals and when I applied it t my skin in immediately became irritated. I can not use it. Please let me know if you have changed anything and how we can resolve this. Thank you. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBeth- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not enough coverageResults are not worth the money. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSukhwinder - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Didn't cover my grey for longTwo weeks and the grey was showing. Also made my scalp itchy. I have cancelled my order, but still you have processed it and it's on it's way. I will now have to find a blonde and gift them the kit as I have had to return to my hairdresser for her to sort my hair out, plus the pharmacy to sort out my itchy scalp. Lesson learnt leave your hair to the professionals. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Debra! We are sorry to hear your greys weren't fully covered. Please check your emails, we got back to you to help you further. |