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Custom Colour Set
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67 726 Verified Client Reviews |
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Turned out better than I thought!I have never colored my own hair, so this was very stressful for me. I only needed to color my roots, but my hair is pretty thick. I followed the instructions exactly and it turned out great! My hair is so soft and the color is perfect. I will say it didn't cover the gray as well above my forehead, but it blends in with my blonde hair. One thing: I did not get a bottle of Stain Guard in my kit. I had to be extra careful about wiping away the color on my skin. 0 of 0 people found this review helpful. Did you? |
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Thank you thank you!I am now free from the salon, no more scheduling and high prices and waiting and waiting. 0 of 0 people found this review helpful. Did you? |
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Better than I expectedI would highly recommend that the final step that tells you to take the left over color, gloves,shampoo, and conditioner into the shower be revised. First, put the gloves on BEFORE getting in and second, the fumes are overwhelming and that step should be removed. I can't imagine people with respiratory issues applying that in the shower. I had to quickly open my shower door. 111 of 126 people found this review helpful. Did you? |
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I loved the color and want the exact same but my option just came up as ends refI need the grey coverage on the roots, but the ends refresher seems a little less intense and would like that also. 0 of 1 people found this review helpful. Did you? |
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Didn’t cover grayI followed the instructions exactly, and this did not cover my grays at all. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsLaura - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Great service - color faded quicklyThe color was near perfect, service was great and packaging was awesome. Unfortunately after a week the gray showed... salon color lasts closer to 4 weeks. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsErin - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
3rd time correcting - my hair is greenI really had high Hope's. I started with level 10 and asked to put some color back in. They sent me a filler and dark blonde, once processed my hair had a reddish, greenish tinted. I called, customer service was fantastic btw, but it took a whole 7 days to get "corrective" color. Processed this morning and now the green tint is more pronounced. And I can't speak to anyone in customer service until Monday. NOT HAPPY. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsJudie - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
good colour but too strongI had some broken hair because it was too strong , the colour itself looked nice. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsNataly - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
RedishFor the first time in years i did my root again, read all the reviews and i was worried of color being darker but unfortunately, it was in the redish tones.. which i don’t mind but not what i was looking with my highlights:( wont order again 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsAlejandra - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Faded quicklyI’ve always had good luck in the past with my color choice, I received this order, I love the color knowing it would fade out a little but it has faded out a lot and left me with visible grays in a few short weeks 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsMaryDean - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |