67 740 Verified Client Reviews |
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So easy to useThank you very clear instructions, my hair feels soft I love the color perfect exactly the color I wanted, looks and feels healthy after I dyed it can’t wait to order my next box!! 0 of 0 people found this review helpful. Did you? |
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Success!I am thrilled with my color! I was worried about doing my own color. I have had professional highlights and low lights for years but shelter-at-home called for a change. The process was easy and my color is shiny, bouncy and has dimension. Not an all over color that looks boxy. Highly recommend! 0 of 0 people found this review helpful. Did you? |
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ColorI like the the product and color, but I think the color didn’t take really good yet, I think I need to do it again to actually see the actual color. 0 of 0 people found this review helpful. Did you? |
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Color4 stars for pleasant smell. The color only lasted less than 2 weeks. I'm disappointed. 0 of 0 people found this review helpful. Did you? |
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Great alternative to salon colouring if time short and budget tight!I loved the colour however this time I’ve asked to go a bit lighter as it came up slightly darker than planned. My hair has remained healthy with multi tones and certainly doesn’t look flat. 0 of 0 people found this review helpful. Did you? |
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Loved itI wanted to ship every wks 0 of 0 people found this review helpful. Did you? |
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Roots color for gray coverageThe color of the roots for gray coverage was just a shade darker. I received darkest brown and maybe I should go with dark brown. All in all I loved it for my first time and I look forward to my next color treatment. Thank you for making it so easy at home! 0 of 0 people found this review helpful. Did you? |
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Does not cover the grayWithin a week, the gray was back 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSandra H. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Absolute waste of moneyAfter trying to buy a colour to do myself and explaining I usually get highlights and lowlights - which I clearly cannot manage myself. I thought I had opted for an all over light ash blonde colour. The instructions say this is roots only which is pointless and it will not match the rest of my hair!!! Aside from this I selected I have long thick hair and this will only be enough for half of my roots if that. What a load, don’t waste your money! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsStephanie H. - We’re so sorry to hear that you were disappointed by the results of your color application. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Did not cover greys, 5 days later I showed grey. Very upset and disappointedVery upset because I was so excited about this kit. Did not cover grey hair at all. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMelanie O. - We appreciate your feedback. We are so sorry to hear we haven’t met your expectations, and would like the opportunity to set things right. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |