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Custom Colour Set
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67 740 Verified Client Reviews |
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Not good coverage for gray hairsUnfortunately it didn’t cover my grey hairs. They are all visible. Also the color isn’t unique in my whole hair. There are differences in some parts, especially previously colored sections appeared different color than my roots. I got disappointed :( 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSuheyla- We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
I don’t like the colorI don’t like my final color, is so dark. The attention and everything was perfect except my final color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarolina- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Didn't stick to my hairI colored my hair with this following all directions. Within 2 weeks of coloring it, my gray was showing and my ash color from my previous color was coming through!!! Today I get an email they charged my card and shipped an "autoship". No email was sent to warn there was an upcoming automated shipment or that I was going to be charged. Horrible experience. Very disappointed. I'm hoping I'll be able to get a refund without disputing with Visa 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlison - There are a lot of options for you with eSalon. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. You can also choose single shipment options if you would like. The advantage of our hair color plan is that do you receive 20% off of every order. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Gray coverageColor did not cover grey roots very well. I have better coverage from beauty 🌎 color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDawn - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not to goodIt did not take to my hair, when dry was just the same as before I dyed it 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSusan - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Choose eSalon dont look backFabulous company, staff very helpful. Hair colour products lovely. 0 of 0 people found this review helpful. Did you? |
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Perfect!The color was exactly what I wanted!! 0 of 0 people found this review helpful. Did you? |
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LOVE IT LOVE IT LOVE ITI color my hair often due to ALOT of grey, but I hate going to the salon just because of the time it takes. When I saw advertisement for E Salon I was not sure about it at all, biggest question was will I get the right color,can I trust them and what they say about their product. Well I watched a lot of videos and everyone had great things to say so I ordered, got it in the mail quick and when I got home yesterday it was at my house..... I love it , it was easy to use and you sent me everything I needed and Yes It was the exact color I wanted and the color they said I would get... thank you and now I want have to wait so long between colors because I can do it at home and on my own time.. Thank you so much.... 0 of 0 people found this review helpful. Did you? |
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Personalized and PerfectFun, easy and gorgeous color! Love it! You can definitely tell they do not use harsh chemicals. 0 of 0 people found this review helpful. Did you? |
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Love the convenience!I’m used to spending hundreds of dollars at the salon three times per year. I am now loving this product! I gave four stars because I don’t believe it last as long as actual salon color, but For the convenience and the low price, I’m happy with this product. 0 of 0 people found this review helpful. Did you? |