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Custom Colour Set
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67 740 Verified Client Reviews |
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Need words of wisdom.On the sides of my face by my ears are those hairs. Not facial hair lolo. I can’t get them to color and help you can give me? Love this. My white hairs are turning tan and not dark brown. I followed direction exact. Just wondering if there is anything else I can try. 0 of 0 people found this review helpful. Did you? |
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It doesn’t damage my hair.The team professionally mix the color to give me what i want, and it doesn’t damage my hair. The color lasts way longer with a good care and good shampoo. The only thing is the smell of it, is very strong but i wouldn’t go back to what i was doing before eSalon. 0 of 0 people found this review helpful. Did you? |
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My hair feels dried outI colored my hair 10 days ago and the color is lighter than I expected and my hair felt like straw after I did it. He I am 10 days later using my color care hydrating hair products and while it's not as dry it's still feeling very processed. I've never had a color do this. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsStephanie - Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We want to make this right and will be reaching out to you shortly. Not to worry- you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Simple instructions -Grest colour!The only home dye kit that really covers my grey hairs. Easy instructions to follow with great results. 0 of 0 people found this review helpful. Did you? |
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Was almost totally satisfiedWas completely satisfied except for my roots where my grey was showing. Color turned out great but grey cover up was a quite a bit lighter. Was a copper color & rest of hair was drk brown/mahogany/violet. Was looking for more violet than the mahogany because my hair turns more reddish no matter what color I try. Like the dark color, almost a plumb/ violet with the darkness of the dark brown as well. 0 of 0 people found this review helpful. Did you? |
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Great shadeGreat shade but would prefer a couple of shades darker good performance product 0 of 0 people found this review helpful. Did you? |
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Great Color...Super color. One concern is the incredible small amount of conditioner included. I have long thick hair and it barely covered 1/3! 0 of 0 people found this review helpful. Did you? |
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SurprisedI have pretty long hair and it was way more formula than I needed seemed like a waste. Felt bad to throw so much away. Wanted to use it throughout my hair. 0 of 0 people found this review helpful. Did you? |
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SlimyIt's been a week that I colored my hair, and I still have flashbacks about trying to rinse it out! I followed the instructions to the letter but when it came to rinsing it out, it was awful! It felt slimy and took a total of 45 minutes to get it all out. I hope it hasn't ruined my hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKim - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not a colour I would have chosenI got this order because I didnt like the first order that came This one is worse instead of being a Auburn red as I asked for it's got a weird purple tinge to it Not what I wanted Please cancel all future orders 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKim - Thank you for your feedback. We apologize for the disappointing experience you had with our Made For You custom color. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |