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Custom Colour Set
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67 758 Verified Client Reviews |
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Works goodWorks pretty good just need to figure out if I am allowed to put in some drops that help cover the gray better cuz I put it in my own when I would buy it from Sally's if that was my subsidy color or if it would actually help with my gray 0 of 0 people found this review helpful. Did you? |
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Great Color and shineI was dubious about “boxed” hair color but my sister used this and her hair looked gorgeous. So I made the leap a few months ago. My color was perfect and my hair was so shiny! I actually love the convenience of not having to make an appointment and sit in a salon chair for an hour! I am very happy with this product. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsDanielle - Thanks so much for your feedback! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We appreciate you sharing, and Happy Coloring! |
Best!!!!!!!Best home color I have ever used. So happy. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsJudith - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Easy and perfect!!!Best color I have used in years. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBarbara - We're thrilled to hear that you're enjoying your Made For You custom color! We look forward to our next opportunity to delight you! |
Custom color SetLove it, easy to use...great coverage & color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJoAnn - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying your Made For You custom color! We truly value your feedback and look forward to hearing from you again in the future. |
Wonderful FormulaThe new change to the formula is wonderful. The new creamy texture goes on much easier. My hair's texture is better and has an even color with more shine. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLinda - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Color doesn't cover gray rootsThe dye is watery and doesn't stain your skin so how can it color your gray roots! 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsKaren - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Beware, horrible productI will not ever use this product again, nor can I recommend it. My hair has been damaged and was orange and falling out. This is not the first time I have colored my hair, I have been doing color on my hair for 30 plus years and this by far is the worst product. I had to have color correction done and now I’m working with my stylist to get my hair healthy again. The reason I used this product to begin with was I could not get in to see my stylist, well I will never make that mistake again. I will wait. 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsLynn - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Straw-like!Having chosen a shade - dark blonde - to slightly darken my hair colour and add shine, I am deeply disappointed in E-Salon. Whilst the experience of “personalised” hair colour is tempting, I found that the dye made my hair very dry and actually made it look dull instead of lustrous. I am now desperately adding shine and conditioning treatments to undo the effects of the poor-quality dye. 4 of 6 people found this review helpful. Did you? |
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Response From Our ExpertsRachael - Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right and will be reaching out to you shortly. Not to worry- you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Go back to the first custom Color Set!The first one colored better. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsDeborah - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |