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Custom Colour Set
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67 758 Verified Client Reviews |
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ColorI loved the color but want to go lighter and to make sure my grays don't change so fast. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnita - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Not very cool--warm tones were streaking.This product came out much warmer than I had hoped. Permanent color is also super damaging and my ends are fried after this color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVeronica - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Worst then the restThis color was way off. Worst then the rest. My hair is more brown then ever. After 3 tries to get it right I give up ordering online. I would rather pay the salon price which after shipping and fixing what you guys do wrong to my hair is actually cheaper! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLeeanne - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
The color is drab] I ordered a blond with no golden colors in it but it's not the color that I wanted I have sent multiple messages and I'm still getting the same color I get light blonde with pearl I wanted more of a Platinum blonde I am not satisfied with the color that I'm getting if you could give me like a platinum blonde or something lighter with highlights I will keep ordering if you can't do that and I'm not trying to be hateful or sarcastic I don't want any more orders but I would like to give you another chance on a platinum blonde thank you 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDarlene N. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals.Our Color Experts have been in contact via email and will be happy to assist in this process. |
The color was not what I wantedI love the color shampoo I do not like the hair color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDebbie W. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! Your eSalon Team |
Love itThe color is perfect and it’s so easy to apply! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
My hair looks great!I got results that were as good as the salon and maybe a little better. My hair actually felt healthier than when I go to the salon. The gray coverage was excellent and the all over color was perfect. I’m never wasting my money on drug store color again. This stuff is the bomb! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDenyse - We're thrilled to hear that you're enjoying the custom hair color. The goal is beautiful color and 100% gray coverage and we are so happy to hear you were please with both. We look forward to our next opportunity to delight you! |
Great colourGreat colour + easy application 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAdrienne - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your custom hair color and the application was easy! We look forward to the next opportunity to delight you! |
Great colorPerfect color. Blended nicely with my past all over color and highlights. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEmily - Thank you for the wonderful review. Super happy to hear the color blended well. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Seriously impressed!After struggling with home dyes for years and never being able to cover my greys or match my roots to my lengths, I gave esalon a go. So glad I did! Amazing coverage, my hair is now all the same colour, and feels great. Worth a bit of extra money to have my hair looking this good :) 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEmma - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |