67 625 Verified Client Reviews |
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Very disappointedThe color was not at all what I expected. I used it anyway and within the next week my grays emerged back out. And my hair is dry. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Theresa, We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
light brown more like darkest browni ordered light brown iv coloured my hair and its more like dark brown not happy 0 of 0 people found this review helpful. Did you? |
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Response From Our Expertskayleigh M. - Thank you for your feedback! We're so sorry to hear that your hair colour didn't completely meet your expectations. We want to work with you and have your hair looking is very best. We have reached out to you via email to remedy this situation. Please keep an eye on your inbox for more details. |
ColorDid not cover gray entirely ask colorist to tweet it a bit with next color. I did love the color with lots of shine. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Carol, We’re sorry that you were unhappy with the Gray Coverage of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon! (: |
No Gray CoverageI just changed the color to alittle darker - my previous color NEVER had issue with GRAY coverage - but this time - my gray is ALL STILL there….?!? What happened? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKaren - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Just what I wantedGood quality 4 of 4 people found this review helpful. Did you? |
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Love my color!So easy! I am 76 years old and just did my base color and highlights. The color is perfect. I don’t think I will be paying $250. for salon hair color anymore! 6 of 7 people found this review helpful. Did you? |
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Great colourA hairdresser friend applied the colour to my hair, she's massively impressed with the quality of this product! Honest review from a genuine user 5 of 6 people found this review helpful. Did you? |
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New woman !So pleased with this product , excellent coverage, colour beautiful , will definitely buy again . Thanks for great service . 2 of 2 people found this review helpful. Did you? |
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I love my color!I love my new hair color. There are some spots that are more red than others. I think the body of my hair could have used more time with the dye on it rather than just coating it as I'm washing the dye out. Overall, the color is great!! I want to be a rich chocolate brown, so hopefully by next session I'll get to that. 2 of 2 people found this review helpful. Did you? |
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Stop paying hundreds of dollars right NOW!LOVED it 1000% better than the last salon visit which btw was $400 that I hated. THANK YOU for getting the proper "natural" red back to my hair! 2 of 2 people found this review helpful. Did you? |