67 758 Verified Client Reviews |
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Color is too darkI wanted my color to be blonder and lighter and I did not want another shipment but yet you sent it 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPamela - Thank you for reaching out to us here at eSalon! We are sorry to hear that your color formulation came out more red than you were expecting. We stand behind our results every step of the way, with our Color Happiness Guarantee. A color expert has reached out to you via email to set up your next steps. We appreciate your feedback and look forward to helping you reach your desired color! |
No conditioner in my kitGave me 2 shampoos 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPaula- Thank you for your feedback! We are so sorry to hear that your kit arrived missing your conditioner packet! We'll be reaching out shortly to make this right. Thanks for reaching out! |
It’s April 11 2019 . Send my money back..I did not sign up for continued purchase!!! I want my money back.. stop sending me packages.. I sent back the pkg and still no refund. You sell it for $10 here, and in my account you took 25$ for one kit??? Refund please!!! 0 of 0 people found this review helpful. Did you? |
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Loved it!I have really thick, long hair which tends to absorb hair dye, so I was really sceptical that there would be enough dye for me. I was very pleasantly surprised! There was lots of product, with a little left over! Really loved the packaging and the easy instructions, with all the items I needed to do my colour. I also really loved having a personal colourist email me to ask follow up questions about my colour. Highly recommend!! 4 of 4 people found this review helpful. Did you? |
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Love the colorLove the color of my custom set. Consistent every time I come, which is great! 0 of 0 people found this review helpful. Did you? |
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Nice productNo issues. Great instructions. Good match. Great customer service. 0 of 0 people found this review helpful. Did you? |
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GREAT!PERFECT FOR WHAT I WANTED AND SO MUCH BETTER ON MY HAIR. WONT GO BACK TO STORE BOUGHT OR SALON! 0 of 0 people found this review helpful. Did you? |
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LoveLove this product. 0 of 0 people found this review helpful. Did you? |
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SO SOFT!!!Best home color I have ever used! Easy, complete coverage, and leaves my hair so soft I cant keep from touching it! I get so many complements even months later, last a long time. Awesome service. 0 of 0 people found this review helpful. Did you? |
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Hair colorGreat color easy to use. Prompt delivery 0 of 0 people found this review helpful. Did you? |