67 758 Verified Client Reviews |
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One Star only!Your E-Salon hair color did not cover my gray roots. Your, colorist made an attempt to make some changes with the color and length of time for color to stay on the roots. This was the second attempt and it is apparent the your color is not working on my hair. The ends look great but it never covered the roots. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsFelice - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
Request for Slightly Lighter ShadeI had asked the colorist to mix a slightly lighter shade as I want to achieve a lighter colour over the next year but gradually. Colour was spot on with great instructions customised to help me achieve my long term aim. Very happy. I'm a customer for life. Thank you. 0 of 0 people found this review helpful. Did you? |
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Color is perfectThank you the brassy is gone, you hit it right on Amazing 0 of 0 people found this review helpful. Did you? |
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Loved it!!!My first time using this product. I absolutely love it! I use to buy hair dye from walgreens,etc.not anymore.this product covers all of my grey and looks and feels so beautiful.thank you 0 of 0 people found this review helpful. Did you? |
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I loved it, and it's so easy!Gentle color, excellent instructions, and long-lasting! The color was perfect, and specified to my needs. I was worried about my fine, dry hair, and wanted to be careful. It was very gentle and turned out beautifully! I love how they analyze a photo, along with your requests, to help them zero in on your color requests! Most important, they are speedy with their responses to any questions, and reach out to be sure that you're satisfied. Excellent idea, excellent follow through! You guys rock! Thank you!!! 0 of 0 people found this review helpful. Did you? |
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Perfect colorThank you for the slight adjustment from the initial color. It is perfect! 0 of 0 people found this review helpful. Did you? |
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Perfect haircolorI have tried other online haircolor with less than desirable results. Love your haircolor, it looks so natural and made my hair feel great... 0 of 0 people found this review helpful. Did you? |
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I'm New at ThisI've never colored my hair, but this kit made it easy even if I was clumsy at it! Definitely loved the color! 0 of 0 people found this review helpful. Did you? |
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It gets a 5 STAR FROM ME!!!!!I love this product... 0 of 0 people found this review helpful. Did you? |
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Wrong ColorI ordered the Amethyst Purple and love how my hair feels but the color is all wrong! My hair is reddish brown and I wanted it to be dark brown with a hint of purple. So upsetting. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDanielle - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |