67 758 Verified Client Reviews |
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Unimpressed with color resultColor result is a very long way from what I wanted. Far too much gold! I dislike the result intensely and am grateful I opted for demi over permanent color for this order. I will still be stuck with this for far too long. I’ve had better color results from a store bought rinse. This is a messy process, and with 2 different color mixes for roots and ends, a far more time consuming and complex procedure than I expected. The color did however did turn relatively even, so perhaps the extra step is worthwhile, provided of course, the color is what you’re aiming for. The shampoo and conditioner are nothing special. I don’t believe I will be continuing with a subscription. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsK.H. - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
Worst Experience EverSo there needs to be a prominent warning in your products regarding what happens when you add water to the remain colour and then apply it on your hair in the shower. The fumes gagged me and I could NOT stand the burning in my eyes, nose and throat. This should NEVER be done in an enclosed space. I could barely get out of the shower dripping wet w hair color dripping off me - to take a breath of air that wasn’t fumes. Why would you not put a notice on your products about the fumes?? Aside from that - nothing happened. My color did not change around the roots or scalp or ends. It is exactly the same. I won’t even mention how dried out my hair is. Ive never experienced this before. You have a great idea but fail on the execution. I should have known given that you didn’t even spell my name correctly. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMargaret - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
Beautiful color!This was the first time I’d ever colored my own hair. The instructions were clear and easy. The color came out great!!! 1 of 1 people found this review helpful. Did you? |
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Simply PerfectI can't say enough about how much I love my custom color. I'm naturally a strawberry dark blonde/light brown color. But I like to keep my hair fired up. This color is the perfect combination of red and copper. It looks so natural too. I'm in love. 0 of 0 people found this review helpful. Did you? |
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Recvd my esalon color. Luv Luv luv it! will reorder again and again!Love my esalon color!!! 0 of 0 people found this review helpful. Did you? |
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JudieIt was so easy and it covered great!!! No more salons for me!! 0 of 0 people found this review helpful. Did you? |
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Salon like color for 1/3 of the priceI like being able to customize my color and not being limited to off the shelf only colors. And the price can’t be beat. There is a learning curve to coloring on my own but so far so good. 0 of 0 people found this review helpful. Did you? |
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Love it1 Love it! Love it!You mixed the perfect color for my complexion and it lasts so much longer than drug store box colors! I am thrilled. 0 of 0 people found this review helpful. Did you? |
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Perfect Color MatchThe custom color you made for me is PERFECT! Thank you so much!! 0 of 0 people found this review helpful. Did you? |
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New ColorI really liked my color. It was a tad darker than I wanted and a few of my greys are still visible but overall I'm pleased and will continue to buy my hair color from eSalon. 0 of 0 people found this review helpful. Did you? |