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Custom Colour Set
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67 758 Verified Client Reviews |
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Beautiful colorLoved the product! Easy to use, color was perfect. 0 of 0 people found this review helpful. Did you? |
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I love these productsExcellent 0 of 0 people found this review helpful. Did you? |
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Great colorI got the color just in time as I needed to redo my hair. The packaging was so cute I loved it. I did my hair thur Oct 4 and it came out great. I wanted it a shade darker. Really like the color. 0 of 0 people found this review helpful. Did you? |
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Ruin my expense Japanese straightening workI straighten my hair too and it is a constant struggle for me. The coloring is strong and it override my Japanese straightening that costs hundred of dollars! NO MORE. I am using all Organic dye now, my hair is so soft! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMimi - Thank you for your feedback. We apologize for the disappointing experience you had with our customized hair color and how it reacted with your Japanese straightening. We're always looking to improve our service and products, and truly value everything our clients say. We appreciate you reaching out! |
disappointedWas excited to try your product! I followed the instructions exactly like it says. The results, the roots on top are lighter than the rest of my hair, and my hair, it looks dry and lifeless! I always look forward to my hair getting color because it always feels so silky and shiny, but it just looks dried up :( 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGinny - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Best grey coverage ever!!loved the detailed instructions...Color was perfect couldn’t of picked it better myself 0 of 0 people found this review helpful. Did you? |
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Why is my hair all sticky!!!The color is fine but my hairs texture after I washed it is horrible! It is very sticky please help. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathryn - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. Upon reviewing your account, we see that you have already worked with a color specialist to resolve this matter. Please let us know if there is anything else we can do to help! |
Easy to use but...This was easy to use but the color was too dark. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBrandy - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution, and get you one step closer to reaching your perfect hair dreams. |
need new colorused 2 weeks ago and grey is already showing. i'm not too happy with the color and want a different one. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHeather - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your account, we see that you have already worked with a color specialist to resolve this matter. Please let us know if there is anything else we can do to help! |
Not what I wanted.It just looks like my original color. No change. Cant see my original picture it figure how to change future orders. Hate it 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRenee - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |