67 758 Verified Client Reviews |
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Amazing!!!!!I can't tell you how excited I am to share my experience. Due to the cost of going to a salon, I was looking for an alternative for coloring but did not want to purchase something from the store. I was super nervous about doing this myself. I have had professional stylists turn my hair orange, copper, or even red when all I wanted was my medium brown hair back to cover the grays. Once again super apprehensive about this. I was so excited when I was done and my hair was brown, just the way I wanted it! The instructions were easy to follow too and all supplies were included. I can't stop looking at the color. It is so pretty! Thanks E Salon 0 of 0 people found this review helpful. Did you? |
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I love my hair color!!!!I was new to coloring my hair when I decided to try eSalon custom color last January. The step by step instructions are so much better than what I had experienced with my over the counter color purchases. My hair looked completely natural and was so close to my natural color, even my mother couldn't tell I had colored it. The color lasted much longer than the products I used before and it didn't change the texture of my hair. I will never go back to over the counter! 0 of 0 people found this review helpful. Did you? |
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I honestly love it!I was really surprised how well the color came out to what I wanted/hoped for! It was easy, just took a little longer but I wanted to be really precise and not miss any part of my hair. It doesn't smell bad, the directions are easy to follow although if you have someone that can help it does make it easier. I am very happy with E Salon and will continue to use the autoship program! TOTALLY WORTH IT! 0 of 0 people found this review helpful. Did you? |
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Very happy!Sarah, my eSalon colorist was very helpful in helping me decide which color was best for me. 0 of 0 people found this review helpful. Did you? |
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Coloring with MAJOR confidence!Yesterday made the third time that I have used esalon with MAJOR confidence. I have colored my hair for probably 20 years. Buying the same color, company, I never knew what my color would turn out to be....and believe me it has turned pretty orange before. Since using esalon and seing how I can rely on the color looking so awesome, I have colored it twice and did the hightlights for the very first time....all three times 2 hours before I leave for church! Now you tell me, is the MAJOR confidence or what??!!?? AND all three times my hair was awesome! Does esalon cost more than color you get at Walmart, Walgreens, CVS? Yes, it does. Is it more than worth it? YES, IT IS!!!!!!!! 0 of 0 people found this review helpful. Did you? |
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Stayed wellColor stayed for about 5 weeks, then started to fade, but not too much. 0 of 0 people found this review helpful. Did you? |
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GreasyI read the reviews stating that this product is greasy but tried it anyway. It burned my eyes and nose even in ventilation. My hair now has a film and is gross. I am highly disappointed and got better results from Walmart off the shelf color. 4 of 4 people found this review helpful. Did you? |
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Response From Our ExpertsAmber - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
DissappiontedI was so excited to receive this box in the mail, and when it arrived I was elated to start! Unfortunately I had to wait a few days before I could dye it. I finally got to it last night and I followed all of the instructions to a T. I was so excited to see the final color of my hair finally back to brown, but dark brown this time. I eagerly got through the dying process and rinsed everything out exactly the way the instructions said to do it. I started to blow dry my hair..... It's purple. Literally purple. I am so disappointed. I was really looking forward to a more natural color which is why I was dying it brown from red in the first place. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCourtney - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
I am not happy.I have developed sores on my head which I believe were aggravated by your product. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLynn - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps, and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
WAY TOO DARKI liked the overall content - there was more color for my longer hair, but the color got soooo dark. I don't wish to use it again. Plus - I don't recall seeing any info on an auto-reorder when I tried it or I would not have. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRebecca - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your account, we see that you have already worked with a color specialist to resolve this matter. Please let us know if there is anything else we can do to help! |