67 758 Verified Client Reviews |
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Custom Color SetIt made my scalp itch. I'm not comfortable using it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsElizabeth - Thank you for your feedback. We apologize for the disappointing experience you had with our Made For You hair color. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Orange and yellow brassThe bass color I was given turned my hair brassy orange and yellow. Very disappointed. The packaging and instructions were great. Very easy to understand. This is my second attempt at a base color from esalon and they were both wrong. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLucy - Thank you for your feedback on your color. We are so sorry to hear that we haven’t got it just right with your color. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
The Developer was not sealed correctly and leaked all over my box w/accessoriesThis is my first box of the new design/product and the developer was not sealed properly. The seal while intact, the screw top was not and leaked all over my stuff. The box was a soggy mess and developer was everywhere. Not to mention I lost half of my developer. I normally rave about you guys but so far with the new product/design, very unhappy. And I requested twice before that my color be changed and I was sent the wrong color. You used to have great customer service and call anytime I had a color change (which has been maybe 3 times in 4 years) I've sent 2 messages and heard nothing. Very disappointed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - We never like to hear that our customers are unhappy with their color or our service, which is why we have a Color Happiness Guarantee! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Custom colorI love my color and it is so easy to apply! 0 of 0 people found this review helpful. Did you? |
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My beautiful HairI have been using this product for a couple of months now and it looks so natural I love it. I get a lot of your hair is beautiful and I love the color. I will be a happy customer fora very long time. I highly recommend ESalon 0 of 0 people found this review helpful. Did you? |
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ColorI love the amount of dye you get and the softness it leaves your hair. The color is rich and beautiful. 0 of 0 people found this review helpful. Did you? |
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First purchaseI’m so happy with the color. Love the gray coverage. 0 of 0 people found this review helpful. Did you? |
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So happyI am delighted with my new colour with eSalon. There is step by step help with using your colour at home and is very easy to do with great results. I love it. 0 of 0 people found this review helpful. Did you? |
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Happy.Good coverage. Leaves hair in good condition. 0 of 0 people found this review helpful. Did you? |
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love my colorPerfect color and easy to use. No hassle or mess. 0 of 0 people found this review helpful. Did you? |