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Custom Colour Set
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67 758 Verified Client Reviews |
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Nope.I’ve colored my hair for quite awhile so this isn’t like my first time doing this. My roots are almost black and there is a distinct line in my hair where you can see the 2 separate applications of (the roots and the ends) colors. I even shortened the time I had it in my hair and it still came out incredibly too dark. So I won’t be ordering any more from eSalon. 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsStephanie - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
Failed twiceI love the service of the company and quality of the product, however I have used it twice with 1 adjustment and both times I am disappointed with the results. I don't think i will continue to use this service. 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsRachel - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
still alittle too dark, maybe 1 shade lighter would be betterI tried to send correspondence to this effect but could not get through to anyone. Not sure why. This one is fading less quickly. less hair loss than before too. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsMaureen - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
The worstThis is obviously old type hair dye. The new ones do not stink. This dye strips the hair and damages it. The new dyes do not. I have long beautiful hair, I will never put your product on my hair again. Smelly garbage!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJody - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Amazing!I'm 51, almost fully grey, and have never colored my hair by myself before! I've used a professional colorist in a salon for the past 35+ years. I didn't think I could do this, but a friend told me to just try. I LOVED the result! I cannot even believe that the color was matched so perfectly to my request, the directions were super easy, and my hair was gorgeous for a tenth of what I normally pay!! Thanks, e Salon. You have a friend for life... 1 of 1 people found this review helpful. Did you? |
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It’s greatThe cost is reasonable and the products are easy to use. The color is always right. 0 of 0 people found this review helpful. Did you? |
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Color perfectMy hair is very very long. So the ends we're my natural color still and most of the gray was in the bangs.. my e salon color was a perfect match.. my friend ask how did I find the perfect match to my natural color.. eSalon. Thanks 0 of 0 people found this review helpful. Did you? |
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Great colorI have had a lot of compliments on this color. People can't believe it wasn't from a salon. 0 of 0 people found this review helpful. Did you? |
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Perfect ColorLove my new hair color. It's more than I expected. =) 0 of 0 people found this review helpful. Did you? |
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Perfect color at perfect priceLove getting professional color at home at an affordable price. Get the same color every time or I can adjust if I want. 0 of 0 people found this review helpful. Did you? |