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Custom Colour Set
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67 758 Verified Client Reviews |
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Loved color- poor grey coverageI loved the color! Was even thinking about adding a bit more aurburn to color next time. But I am so disappointed by grey coverage. I followed instructions but greys did not cover well. Hate to say it but box color had better grey coverage- 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJuanita - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
No change in colorThe color chosen for me did not take, after 2 different attempts to change the requested color to a different shade before it was due again, it was never changed, so I put my plan on hold and now trying to get the subscription cancelled all together. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsStephanie - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Too darkI like the color but it is much darker than I was hoping it would be. I suppose when I said dark auburn, I wasn’t sure how dark that would actually be. My hair is almost black now though, no hint of red in it at all. It still looks good, so I’m going to keep it this way for a bit, but definitely not the color I was hoping for. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMegan - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
DisappointedI am REALLY disappointed. My roots are ORANGE while I was expecting something Ashy. My ends are super dark - It's ridiculous. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJu_Bl - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Great product.I love the product I just would like a deeper cheery red 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVanessa - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
PerfectHave been very happy with my color 1 of 1 people found this review helpful. Did you? |
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So happy!Received my 1st color package yesterday.colored my hair today, and it looks amazing. So easy to do, excellent resources, and they are super helpful! Will definitely continue using this product. 1 of 1 people found this review helpful. Did you? |
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Best EverEasy to use. Best color I have ever had! Easily beats in- salon coloring. Results are wonderful! 0 of 0 people found this review helpful. Did you? |
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Great color!On second order I requested a touch of red to be added to my light golden brown. It came out to be my true color from younger years! I am very happy with this product. The color holds longer than the product I had been using, and the customer service is great! I highly recommend eSalon! 0 of 0 people found this review helpful. Did you? |
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Love it!From day one of using this product I have loved it. It last longer than any over the counter product I have used or have had done at the salon. Which says a lot because I love my stylist. 0 of 0 people found this review helpful. Did you? |