67 758 Verified Client Reviews |
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Love this new colorSarah my colorist was terrific and really was so helpful and informative. She really listened and was also able to make me feel like I could do it next time by myself! Plus I live very close to the salon so am going to go pick up my next color tomorrow. I may even try a highlight kit too! I think the business plan of eSalon is terrific! I think everyone should try this! 0 of 0 people found this review helpful. Did you? |
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Haircolor probably wont work for me:(You did not wait for me to send more info, & my picture, before sending out the haircolor! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDerelys - Thank you for your feedback. We apologize for the disappointing experience you had with us. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Just like a professional did itLove how it feels after and the color. Is a bit too dark but adjusting it. 0 of 0 people found this review helpful. Did you? |
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Love the color/ didn’t cover all my greys!I love how I was sent two bottles that would make sure my roots were the same color as my ends. I love the color and the even coverage. It just didn’t cover all my grey hairs. 1 of 1 people found this review helpful. Did you? |
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Love the look and feelAside from the color being a bit too dark (which I am adjusting) I love how it looks and feels. Just like if I went to the salon to have it done. 0 of 0 people found this review helpful. Did you? |
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Not as happy as I was a week agoI was sent a beautiful dark golden brown haircolor. When filling out the form I let him know that I had some resistant grays. I followwd the instructions to a T and watch the video prior to coloring. The color was beautiful until about a week later. All of my roots and grays are now a light golden brown almost blonde and the ends are dark..... It looks like I have roots again from the light color they turned. I really had high hopes 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsNicole - We apologize that your hair color wasn’t what you expected. Your order is fully backed by our Color Happiness Guarantee. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Too brassyThe only radon I trialed this product/system was to avoid red, brassy hair but that’s exactly what I ended up with despite updating my request! Now they won’t stop sending and billing me with more if the same!! I’ve tried canceling multiple time to no avail. I’m going to end up canceling my credit card to shut this off! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsWendy - Thank you for your feedback. We apologize for the disappointing experience you had with our service. We're always looking to improve our service and products, and truly value everything our clients say. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
too much magenta!i asked for a WARM red. NO blues, no magenta tones the color was too cool. and it was about one level TOO light 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsApril - We’re sorry to hear that your color came out lighter than you expected. Your order is fully backed by our Color Happiness Guarantee. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Hair colorI love my new color. It is exactly what I was wanting. E salon always does a great job mixing my personal color choices 2 of 2 people found this review helpful. Did you? |
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Custom hair colorI love the fact that when I want to change the color up a little bit that it still takes to my hair and still looks good 1 of 1 people found this review helpful. Did you? |