67 740 Verified Client Reviews |
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bad productI wasn't sure at first that e salon hair color was the problem, but after this last use I am positive. I do not usually write reviews, but felt I needed to this time. I don't usually have dandruff but shortly after using e salon I started getting these little chunks of dry scalp, I could feel it when I ran my fingers across my head. I thought that it could just be due to the change of season but then it got a little worse. I decided not to use esalon anymore and wanted to go back to the Age Beautiful (purchased at Sally's Beauty Supply) I went to Sally's in a surrounding town and they were out of my shade. Later went to another Sally's and found that, that particular stored had closed. During these weeks of trying to go back to my old color, low in behold my scalp had improved greatly. Desperate to get color on my hair, I reluctantly used the e salon (still in unopened box) within one day, my scalp was back to small chunks of skin flaking off. I am convinced that e salon hair color is too strong for my skin and the color does not cover gray, nor is it as rich and deep as my previous color. I will not use this product again, as I feel it is dangerous to my scalp. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBarbara- We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps, and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Didn't appear to be permanent...As a hospice patient, I am unable to wash my hair my on own. It was only washed 4 times since this treatment. It washed right out. Now my hair is darker on top & on the ends. Looks silly. Afraid to use again. Julie 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJulie- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
Slimy and smellyI really wasn't impressed by any means. I was upset because I paid for hair color and honestly get better results from a Revlon cheap box for 5 bucks. I wanted a black cherry color but instead I got a super reddish brown that looked mousy and faded after 2 washes. I'll continue to buy from the drug store. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSheila- Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
This is The ColourLooks Amazing, Thank you! Love the GLoss bottle for the ends made my hair so shiny! 0 of 0 people found this review helpful. Did you? |
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The perfect color!The adjusted color was just right. Red tones were just enough, as were the golden tones. The finished look was very believable and not a gray in sight. I'm just weeks shy of my 63rd birthday and this formulation looks so natural that you would never guess it. Shiny happy hair! 0 of 0 people found this review helpful. Did you? |
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Changed the way I colorAt first I was sceptical, because most color doesn't change my grey for very long, but the first order was great. Then I let my hair grow out, and I adjusted the color a bit darker and it is fabulous. The color lasts, and my hair feels soft. 0 of 0 people found this review helpful. Did you? |
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Great hair colorThey matched my hair color better than the proffesional beauty stores. 0 of 0 people found this review helpful. Did you? |
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LoveLove the hair color, thank you !!! 0 of 0 people found this review helpful. Did you? |
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I love how my hair feels after coloring it!The color is beautiful, and lasts and lasts. I save a bundle of money and my husband is now coloring my hair and he is so good with details, making sure every gray hair on my head is covered! 0 of 0 people found this review helpful. Did you? |
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Love my color!I have changed my color both lighter and darker over the years. I've never actually hated any of the colors I've gone with, BUT the color you chose for me, is the first one I have actually loved! Even my husband who typically likes my hair more blond loved it. It looks and feels so natural on me. Thank you so much! 0 of 0 people found this review helpful. Did you? |