67 740 Verified Client Reviews |
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Love it!Perfect for me! On exact point to what I wanted for a color. Thank you so much! 0 of 0 people found this review helpful. Did you? |
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Excellent coloring and gray coveringLoved it! 0 of 0 people found this review helpful. Did you? |
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No more store or salon...ever!After using my esalon hair color for about 8 months, I'm convinced I'll never use store bought color again. And because this affords me the convenience of coloring my hair whenever I have the time, I may never go to a salon again to get my hair colored. SUPER SATISFIED! 0 of 0 people found this review helpful. Did you? |
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Thank you to Alix [only 1 star worked]September 7th, Alix patiently helped me convey adjustment for next custom color. Please be certain he receives my grateful appreciation, as it is exactly what i hoped for ! Thank you Magic Alix! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNancy - We're thrilled to hear that you're enjoying your custom color. We will deliver the message to Alix. We look forward to our next opportunity to delight you! |
EasyI thought the overall process was easy to use and I liked how the products are customized to fit your needs (products for roots and ends) which you don’t find in store-bought boxed color. My hair color is a natural medium brown but I had dyed my hair an ash blonde that was at the ends (ombré). I ordered the red brown hair color hoping it would cover my previous hair dyeing and it did! My only concern was the red brown tone made my hair more of a red. I’m assuming because of the blonde already in there. I did put that information in the order, so while the custom hair color isn’t perfect, based on previous reviews, they will change the formula to fit your hair’s needs. I would use it again. 0 of 0 people found this review helpful. Did you? |
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ColorThe color was easy to apply with good instructions. It turned a little brassy and it didn't cover grey very well. Need to change color. Did review but couldn't click on submit. Don't know what the problem was. 0 of 0 people found this review helpful. Did you? |
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Loved the hair colorI loved the color. The only thing I would change is my roots did come out a little lighter than expected. Other than that I loved it!!! 0 of 0 people found this review helpful. Did you? |
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Not the color I wish forI like the product but I would like it to have a better red tone to it, it looks more brown than red. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSilvia- We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
not satisfied at allI was not pleased by the outcome of this product. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVeronica- We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
uglyugly color hate it 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMary- We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |