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Custom Colour Set
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67 642 Verified Client Reviews |
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My box was delivered emptyI was looking forward to receiving a new product for my hair.But all I received was a empty box & a note from the post office saying it was damaged.So now what do I do, I have paid for it and I definitely don't want it try again so cancel any future orders 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsLinda - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Nice colorI like the color, but what if I want to change it? Why is so hard, almost impossible to change the color? Why is so hard, almost impossible to cancel an order? 1 of 1 people found this review helpful. Did you? |
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ColorLove your color. Great product 7 of 7 people found this review helpful. Did you? |
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New colorThe color now is perfect. Will be updating picture 3 of 3 people found this review helpful. Did you? |
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Perfect!This was my first time ordering hair color from this company. I have been going to a salon for years. I decided to give this a try and I love it! They make it very easy to pick your color. Mine matched what I wanted perfectly! It came with all of the tools that made this very easy to apply. I will continue ordering for years to come. 1 of 2 people found this review helpful. Did you? |
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PerfectI had my hair professionally colored and needed a different color, I sent pictures and the new color you mixed was absolutely perfect...and I LOVE it! You truly do amazing work and I'm so thankful for your services...also...anything Kenra is the best, I wish you had their shampoo and conditioner, I would definitely order it from you 😊 0 of 1 people found this review helpful. Did you? |
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Hair color wrong twice nowI just wrote a detailed note and was almost done. All of a sudden, it deleted it. It is too long to write again. Can someone please call me at 630.296.0199 about a question I have. My phone number is 630.296.0199. Thank you, Susie Holly 0 of 0 people found this review helpful. Did you? |
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Color was not what expectedI wanted a dark blond copper tone. Thats what it also Said on the product. Turned out super red!!!! That really sucks since i wanted a fresh up for a Wedding 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHi Janina: We are sorry to hear that your color wasn't as expected. Please check your emails, we just got back to you to help you further. |
Disappointed!It didn't cover my grey hairs so obviously not the right product for me. The search goes on! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHi Susan! We are so sorry to hear that your color hasn't covered the greys. Please check your emails, we just got back to you to help you further. |
Need helpI do like the color, packaging, shampoo/conditioner and all the goodies but for some reason it is not dying the hair around front/side hairline. I'm very frustrated. Please help 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsJustyne - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |