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Custom Colour Set
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67 726 Verified Client Reviews |
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NopeWas not color I wanted. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKaci - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Did not meet expectationsThe smell is very strong and my hair was left dried out. I would not use this again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer- We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
DisappointedMy color did not turn out as expected. My hair turned out very dark and was not what the expected turnout color of copper mahogany. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShoua - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Not any better than Miss Clairol!I ordered light brown but I got a DARK ash brown. I ask for highlights and shine but I didn't get either. I won't waste anymore money on this product.!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRanell - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
Beats the salon!I've come back to eSalon after a longish break during which I've had my hair highlighted and coloured at my usual salon. My favourite hairdresser was actually reluctant to touch my colour (thank you, eSalon!) as she said it was perfect for me! So I came back to eSalon and am really so pleased I did. I still can't believe that a home colour can produce such beautiful salon results. 1 of 1 people found this review helpful. Did you? |
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Lovely natural color, that covers grayI love your custom color. So natural looking, and the coverage for gray is awesome. I am a retired hairdresser, this custom color is the best in gray coverage I have ever seen. 1 of 1 people found this review helpful. Did you? |
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Impressive!I have died my hair red since I was in high school. It has always been difficult to find a stylist I trust who can get the red-brown tint I sought after without it looking super fake. I'm always paranoid it will go wrong, because it has before! Not to mention, every visit to the salon is a lot of money. I am so impressed with the results I got with the Medium Brown Red Copper. I think it's lovely. My friends have asked me for a referral to eSalon because they love the color too! But I am glad I did a strand test first to make sure the color was a good match for me. 1 of 1 people found this review helpful. Did you? |
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ImpressedThis hair color has great coverage and lasts longer than any of the other hair color I have tried, including dyes used by hair dressers. It's great and I keep changing the length of time until my next coloring; making it longer. It also wasn't damaging to my fine curly hair. Very happy! 1 of 1 people found this review helpful. Did you? |
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Easy with great resultsIt took me less than 30 minutes and was very easy. I loved the result because it left some of the grey as highlights so the before and after difference wasn't so stark. That's what I was going for. 1 of 1 people found this review helpful. Did you? |
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LOVE the COLOR tweak! Didn't realize I was "in a rut!"Amazing how my eSalon colorist knew just what to do with my color from the photo I provided! I must admit, I was a bit nervous when I read the color name for the first time! But after diving in and giving it a try, I have had so many compliments on how flattering it is! Thank you eSalon!! 1 of 1 people found this review helpful. Did you? |