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Custom Colour Set
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67 726 Verified Client Reviews |
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Love thisSeriously had my doubts about mail order hair color, but I absolutely love it!!! 0 of 0 people found this review helpful. Did you? |
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Still a little orangeThe color came out less orange, and is a much better color. But I think I'm looking more for a red on the cool side.. that's how it was explained long ago to me. I love your kits and the convenience. Also yours is the only color I've ever had that does not run off on pillows the first night.. even salon colors did that! So let me know what you think I might like a little more. Thanks 0 of 0 people found this review helpful. Did you? |
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Needed a slight change!I had my color changed-up a bit--was tired of med brown & hi-lights. You mixed me up a mahogany copper med brown---love it! Not a drastic change, but some! 2 of 2 people found this review helpful. Did you? |
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Color not rightThis was my first attempt at esalon and I did love how healthy my hair felt after coloring. I uploaded current pictures and was very detailed in what I had been currently using, as well as the results I had hoped to achieve, which was a more vibrant strawberry copper color. This first attempt left my hair a flat light/medium brown with very little vibrancy. I followed the instructions in the box and timed it exactly as stated for root application and the rest of my hair. I was able to bring some life back into my hair with the Tinted Love product, which I love. The next batch has since been adjusted, I uploaded my unhappy result pictures as well as an additional picture of the result I hope to achieve from an example on the esalon instagram. I am willing to give it another try. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHeidi - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
BrilliantI love the color, doesn't wash off, the only dislike is that takes ages to wash it off the hair when dying, feels like you have oil paint on your hair, you have to shampoo your hair several times, however I think is the best dye I ever used and I've used a lot of dyes 2 of 2 people found this review helpful. Did you? |
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AwesomeI am a frequent traveler and have a hard time finding a good hair dresser every 6 weeks. Colors would change etc....this way I have the same color and I just have to ask a friend to help! 2 of 2 people found this review helpful. Did you? |
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Love it...Need earlierI love this product.... Would just like to have it shipped one week earlier. Is this possible? 0 of 0 people found this review helpful. Did you? |
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Never received it!!!I have not received my last order. 0 of 0 people found this review helpful. Did you? |
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Nice colorLove the color, But noticed grays after 2 weeks. 0 of 0 people found this review helpful. Did you? |
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love the colorI love that you can tweak your color a little each time it is sent to you. Hate the shipping charge, think it's extensive. 0 of 0 people found this review helpful. Did you? |