67 589 Verified Client Reviews |
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It's perfect!My hair always feels so nice and silky. The color is always spot on. They send everything i need to keep my color fresh. 5 of 5 people found this review helpful. Did you? |
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My color is awesomeI’ve been using ESalon for over 5 years. They’ve definitely helped with grey coverage. They adjust my color when I want but also give good advice on how the adjustment should be done. I trust them! 2 of 2 people found this review helpful. Did you? |
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Easy but still dark rootsSuper easy to use and easy instructions. But my roots are still dark 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDiamond- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Easy to useGreat hair colour easy to use 1 of 1 people found this review helpful. Did you? |
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ThrilledI requested a change in my color and they made it happen and provided a clear step by step guide to follow 1 of 1 people found this review helpful. Did you? |
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Did not cover my greysI followed the instructions and it did not cover my greys at all and I dont see any purple in my hair, plus the bottle once I was done set it down and it exploded all over my bathroom i have to paint my bathroom now 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMindy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Didn't cover grey hairReally nice product but don't cover grey hair gave an extra 10 mins in time. Sadly will have to redye. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsI'm so sorry to hear you weren't happy with your gray coverage. We take our satisfaction guarantee very seriously. We'd love to make it right, and our talented team of colorists are ready to help. Please send us a quick email to [email protected] and we'll be happy to assist you. |
Constant battle with brassinessI’m a seasoned eSalon customer at this point with 25 color orders. I’m starting to doubt that any shade of blonde they send will ever turn out anything other than orange. Which make sense because every picture of a blonde on the website is the same orangey hue. I just want a cool tone, and adjustment after adjustment I just can’t get it with esalon. Probably great for anything other than blonde, but I’m about to give up and go back to paying hundreds. I’m giving one more adjustment a try and if it doesn’t turn out, as usual, I’m done. This has been so disappointing. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSusan - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
GreatLove it. Looks great 2 of 2 people found this review helpful. Did you? |
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Nice product I recommendNice product I recommend 0 of 0 people found this review helpful. Did you? |