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Custom Colour Set
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67 642 Verified Client Reviews |
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Was a bit to dark for meI had specified that I wanted a full coverage strawberry blonde instead my colorist decided I needed a demi permanent color that is a dark copper red no blonde to it at all. I decided I'd give it a go since I felt a stylist knew what she was talking about it's not bad but not what I was expecting either. Hoping to get a permanent full coverage strawberry blonde next time around. Also to add I've been coloring my own hair since I was 16 and I'm 45 now trying to cover up grays not just having fun changing my hair color like my teenage years, so was really excited to give this company a try but I also know my hair and well demi permanent is a no go for me I need a permanent full coverage for those unruly grays. Just a note to those other older ladies like me with those unruly grays demi permanent fades fast and it doesn't cover grays at all on shorter hair. 0 of 0 people found this review helpful. Did you? |
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the color wash off in less than a weekthe color wash off in less than a week 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChristina - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
GoodMy hair is feeling great but doesn't cover my grey and there is a lot of formula. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Khanni: We are so sorry to hear that your greys are not being covered. Please check your emails, we just got back to you to help you further. |
Dull and awfulI'm a redhead and your color had way too much brown 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHillary - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
AngryI got sucked into this. They were very clever with the $10 pitch. The first order I used I bottle. I still have the other. Now they send be another. Now I have 3 bottles. And it was $30 and change to my charge card.. I will send it back. I am on fixed income. Believe me when I say I am going to blast negative reviews 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJudith - Thank you for reaching out! There are a lot of options for you with eSalon. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. You can also choose single shipment options if you would like. The advantage of our hair color plan is that you do receive 20% off of every order. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
I’m in love!This color came out better than I could imagine! I absolutely love it! Never going back to regular boxes dye! And I never have to worry about not finding the right shade!!! 2 of 2 people found this review helpful. Did you? |
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I’m trying to give you a 5 star ratingI tried the color for the first time today. I was a little skeptical about the color but I have to say. It was perfect! I have a lot of grey so I’m hoping it won’t fade, that will be the proof. The next time, I think I need to leave the color on my roots a little longer. 2 of 2 people found this review helpful. Did you? |
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Vibrant salon qualityLove the copper color! 1 of 1 people found this review helpful. Did you? |
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I love itThe kit worked wonders for my hair, my only concern is if a spare dye bottle does not come with the next boxes there won't be enough dye for my hair. 0 of 0 people found this review helpful. Did you? |
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Store boxed brand works betterThis was awful. I got much better results with boxed brand color. Could not even tell I dyed my hair and it should have been a dramatic change. Very disappointing 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRaschelle - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |