67 709 Verified Client Reviews |
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Color review.Absolutely love the color with Highlights! Great customer service. Told my girlfriend. She ordered it and loves it too! 0 of 0 people found this review helpful. Did you? |
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PerfectVery happy with outcome. Gradually getting to color I want. 0 of 0 people found this review helpful. Did you? |
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Color was great the first day!Hi - the last color I had was too dark for the first week or so, but this new color was great the first day! I just wish it covered my gray hairs for longer... 0 of 0 people found this review helpful. Did you? |
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Custom Hair Color!The colorists kept tweaking the color until it was exactly what I wanted! 0 of 0 people found this review helpful. Did you? |
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Damaged product.I received s package that was leaking and I received 2 pks within a few days of each other. The company fixed my problem and all was well! I love the hair products and how my hair shines. I have saved a ton of money by not going to the salon. 0 of 0 people found this review helpful. Did you? |
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Great ColourI liked the colour although there was a pretty significant difference between the root colour and length colour- that could have been my mistake though. I just have too much hair (length and volume) to really be able to do this by myself 0 of 0 people found this review helpful. Did you? |
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Could not useAllergic to this product it blistered. My scalp. Do not send me anymore products, delete my aaccouonnt. 0 of 0 people found this review helpful. Did you? |
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Just okNot sure why this is supposed to be better than other brands. Fairly good gray coverage. Nice tone 0 of 0 people found this review helpful. Did you? |
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not like I askedIn the beginning it was great and then Jennifer changed my color on me. Ive asked for the same color the entire time and for some reason instead of the Dark Mohagony have been getting RED. Im sorry, I DO NOT like RED. I have had to go to Sally's Beauty supply to purchase a darker red to fix what I purchased from you twice now. This is why I have canceled my account once and for all. Im not betting on a third time. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLynn - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
color not for meunfortunately, the color was too dark and had too much of a red tone in it. My hair tends to pull red as the color washes out, was not pleased with the product at all. Waited 48 hours, then recolored my hair with a shade from a store bought product that was the lightest that they had....and it lightened my hair well enough that I wasn't embarrassed to walk around in public. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSusan - We apologize that your color formulation came out darker and more red than you were expecting. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we’re sorry that you were unhappy with your results. |