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Custom Colour Set
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67 642 Verified Client Reviews |
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Fail proofThis kit is AWESOME!! Did a great job coloring my grays, and going a little darker allover. It’s a fail proof system! 1 of 3 people found this review helpful. Did you? |
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Easy to Use Love the ColorThe instructions were very clear. easy to follow. thank you for 2 pairs of gloves. :) It was all so easy to do. Love my custom color. Well done, Jennifer B. 1 of 3 people found this review helpful. Did you? |
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ColorGood color. 1 of 3 people found this review helpful. Did you? |
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Great colorThe color works great and it’s one of the only hair dyes that keeps my grays covered 0 of 0 people found this review helpful. Did you? |
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Gray coverageThis is the third time using the color. The color is great and my hair is soft and does not feel processed. The coverage of the gray hair is not very good especially on my temples. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsLorie - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Color matched my current colorMy first color was not good, this one is not as red and has the cooler tones I was looking for. The 15 Vol did not cover the gray as well as the 20 Vol. 1 of 1 people found this review helpful. Did you? |
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Doesn't actually dye your hairEnd result was more like some highlights, not a full head dye. I've done everything I was supposed to, respected the times but when I dried my hair I was very disappointed to see the result. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHi Mafalda: We are sorry to hear that your hair color hasn't met your expectations. Please check your emails, your colorist will get back to you to help you further. |
Awful ProductThis Product didn't cover a single Gray hair and made them look more noticeable. The box color from the Drugstore used during the Pandemic worked much better than this. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsMary - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
GarbageDidn't cover gray; AT ALL! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsRhonda - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
DisappointingHad been looking forward to trying this was left disappointed. Didn't cover my greys and colour was very ginger/Brassy. 1st time using it and was on roots only. Just didn't work or suit me. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsEmma M. - We’re so sorry to hear that you were disappointed by the results of your colour application. Our eSalon Colour Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair colour goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |