67 642 Verified Client Reviews |
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Love my colour ❤️I was nervous using a different colour, but after trying numerous brands and still having a copper tinge to my dark brown, I thought, 'why not, what's to lose'. I love the colour, the process of choosing a colour that you want meant that I got the colour that's right for me. I have the matte dark brown hair I have always wanted with no red, my hair is smooth, soft, and my greys are gone. Salon dye for shop prices. Why not. 2 of 2 people found this review helpful. Did you? |
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EasyI was hesitant at first; however, the clear instructions and prep aids allow for a quick and easy process including clean up. The in-shower recommendation for the final stage was perfect. I am happy with the results. 2 of 2 people found this review helpful. Did you? |
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Love the colorI love the rich, reddish brown color. Unfortunately it didn’t cover 100% of my gray. I don’t have a lot of gray hair, but I guess it’s stubborn. I’m going to do it again and I hope it fully colors the gray this time. 2 of 2 people found this review helpful. Did you? |
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Wanted to go lighter with an ash tone and it worked.Have been dying my quite grey hair medium brown for a long time (different product). I switched to e salon hoping for a better color result (less red tones). Using the light ash brown, I got the color I wanted and used light set to lighten sections of my darker hair while it grows out. 1 of 1 people found this review helpful. Did you? |
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DisappointedThe color didn’t cover my gray. 3 of 3 people found this review helpful. Did you? |
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Response From Our ExpertsTheresa - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not goodDidn't like the colour at all. I do not like red in my hair, it didn't cover all the grey and left me with a different colour roots to the ends 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsHi Sonya: We are sorry to hear that your hair color didn't meet your expectations. Please check your emails., we just got back to you to help you further. |
Did not likeI used it today for the first time.I developed allergy 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHasan - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Made me feel specialAbsolutely loved the level of personalisation, it really was the extra mile. Colour was easy to apply and the instructions were simple and clear. Colour holding up well so far. 2 of 2 people found this review helpful. Did you? |
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Gray coverageColor is lovely but did not cover all my gray. 2 of 2 people found this review helpful. Did you? |
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Good concept, needs more loveThe idea of an at home salon quality color is amazing and love the option to have a custom made color. I have a few complaints that were enough for me to cancel after my trial. 1. I didn't love my color. It's fine, it looks different than when I started and it was good but not great. It wasn't super vibrant and I felt like I could have achieved the same result with the $6 box from the drugstore. 2. My hair is so dry. Sahara desert. It feels like straw. I have not colored my hair in well over 3 years so I had silky soft extremely healthy hair. I know all hair color is damaging to some degree but I wasn't expecting the life to be sucked out of my hair in 30 mins or less. I think eSalon is a great idea but I think it just needs a little more love in the system to get it perfected. 1 of 1 people found this review helpful. Did you? |