|
Custom Colour Set
|
67 695 Verified Client Reviews |
|
Sort by: |
|
why i dislike the productI was very disappointed in the product. The color of my hair did not change at all, it didn't even change the gray hairs. None of the lavender was visible, in fact the only thing the product did was dry my hair out badly. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsNicole - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
Did not work out for me.It didn't work out for me. Thank you. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsJoan - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for recent order. Again, we apologize that you were unsatisfied with your experience. |
HAve even used first one and was in no wayWas in no way told this was on of those auto shipment plan. I haven't used first one I got and will gladly return it! You have no authority to bill my debit card!!! 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsCatherine - We’re sorry that you were disappointed with our service and we apologize that you had missed the details of our Auto Delivery program while placing your order. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
Custom ColorI just used this new color, and it looks a little too dark. I will wait to see how it looks after a couple of washings. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsAmy - We are sorry to hear that your hair color turned out darker than you expected. We look forward to hearing more feedback on this new formulation soon. |
Afraid to USeI am afraid to use it by myself since there are two colors involved 0 of 0 people found this review helpful. Did you? |
|
Not happyThis time I only received one bottle, I never confirmed I wanted one bottle but used it to the instructions thinking it would be the same! The colour was fine, but after just two washes it had faded and now after 3 washes it's gone out of my hair altogether, I'm very disappointed with this, would like to cancel my orders and request a refund. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsLaura - We’re sorry that you were disappointed by the results of your color application.We send a second bottle with your first order complementary. After your first order you can purchase the 2nd bottle to refresh your color. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
LOVE ITI can't tell you what a wonderful product this it. My hair felt wonderful and my color was beautiful. This is really a fabulous place to get your hair coloring needs. Kudo's to e-salon. Love my color. 0 of 0 people found this review helpful. Did you? |
|
Awesome program and colorJust a perfect match. Thank you 0 of 0 people found this review helpful. Did you? |
|
really niceJust what I wanted 0 of 0 people found this review helpful. Did you? |
|
LoveI love the colour always looks so good 0 of 0 people found this review helpful. Did you? |