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Custom Colour Set
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67 695 Verified Client Reviews |
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Best hair color I have ever used!!My goal every time I have ever colored my hair was get as close to what my natural color was when I was in my early twenties. Usually my hair turns out unnaturally red. Everyone knew I colored my hair. With this product I finally got my natural hair color back. 0 of 0 people found this review helpful. Did you? |
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ColourMy colour has lasted longer and has,nt gone the gingery colour it usually does after a few weeks 0 of 0 people found this review helpful. Did you? |
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Absolutely Gorgeous!I was very nervous about using this hair color as I had a job interview coming up. I prefer a natural reddish brown color. The last thing I wanted was clown orange/red hair. When I mixed the color for the roots the color looked like a light brown so I felt it was safe and applied it without hesitation. When I mixed the color for the remainder of my hair I was shocked. It was orange. How on earth was that going to work with the root color? I forged ahead and worried throughout the processing time. Turns out there was no need to worry. The color is absolutely gorgeous! It not only blended the roots and the rest of my hair, but it gave me so much shine and depth it actually looks like I have subtle highlights. I have been bragging about it to anyone who will listen. When I saw my sister last week she was shocked. She usually pays a lot of money for a very talented colorist. But she has less and less time to do this so she has been contemplating coloring her own hair. I will definitely point her in this direction. The color, the shine, it really is salon quality. 0 of 0 people found this review helpful. Did you? |
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Color changeI would like to keep going lighter each time until I get to an Ashe brown otherwise I love your product 0 of 0 people found this review helpful. Did you? |
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My go to ColorI had to adjust, as the 2nd shipment was off from the 1st shipment. 0 of 0 people found this review helpful. Did you? |
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To much copper in my hair.I have to much copper in my hair, would a little brown help to calm it down? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathy - We see that your colorist reviewed your comments and adjusted the formulation for your order to deliver results better suited to your needs. We hope to continue helping you find hair perfection! |
DisappointedColor at roots where I'm mostly grey faded quickly. Followed directions and after hair care to a T. Not happy right now. :( 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsElizabeth- We’re sorry to hear that your hair color faded faster than you expected. Per our Satisfaction Guarantee, we are currently processing a complimentary reformulated color that will provide longer lasting results as we have previously discussed with you. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Not what I expected!!Used the product as directed, now my hair is dark brown (even thou I ordered medium blonde and the web pic was kind of ash medium blond), it didn't cover my grey hair either. Well, it was my first time (and my last)... I won't order it again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGladys - We're sorry to hear that the color did not cover your gray. You'll be happy to know that should you decide to reorder again, the product's coverage can be adjusted to provide you with what you're looking for. We look forward to delighting you in the future should you reorder with us again! |
Does not work for meGrey is showing around my face only 1 week after I colored it I use to be a hair dresser and I always put the color on the most stubborn part of my hair first I have only washed my hair twice since I colored it It's almost as though it's a wash out color and not a permanent color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLinda - We’re sorry that you were unhappy with the gray coverage of your recent formulation. Since the color did not turn out the way you expected, we have gone ahead and refunded you for your most recent color, per our Satisfaction Guarantee. Again, we apologize that you were not 100% satisfied with your experience. |
Covering grayI was hoping and that eSalon would be the one to cover my gray on both sides of my temple but within 3 days it was gray again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGail - Thank you for sharing your feedback on your custom hair color. Upon reviewing your profile, we see that your colorist reached out to you to discuss your hair color needs and reformulated your color. We look forward to hearing your feedback on this new formulation soon and hope to continue helping you find hair perfection! |