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Custom Colour Set
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67 726 Verified Client Reviews |
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ColorI love the color but after about 2 weeks the color starts to fade and my grays are becoming noticeable again. Is this a permanent color or does it wash out quickly? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRegina - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
ColorI expressed that I use 2 colors 5 and 6 mixed, I received just a 5, to dark, now I have to go have highlights put in to correct this. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDinna - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
HorribleFirst one i had come in, exploded and had very high temperature. I got a second one sent in as a refund, but the second one that came in and did the same, neither had worked and did any color darkening on my hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAutumn - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
PerfectI love this product to cover my gray roots. The color is amazing & its salon quality color! It’s easy for me to do at home & I don’t have to go to the salon anymore! 0 of 0 people found this review helpful. Did you? |
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Nice colorAnd coverage, grays disappear. I am going for a bit lighter color next time but my hair feels nice and washes up beautiful. I'm glad I found you! 0 of 0 people found this review helpful. Did you? |
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Colour match to dark, ordered copper hair came out blackHair came up much, too dark, ordered copper. My hair came out black. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Jacqueline! We are sorry to hear that the color was too dark. Please check your emails, your colorist has got back to you to help you further. |
ColorColor coverage isn’t great 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGeorgia - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
I was not ready to get another orderI did not like the color and the 2nd order was placed without consulting. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMabeth - We're truly sorry that our color did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Very Natural ColorI had a lot of grey especially at the crown & temples with boxed color still throughout the length of my long hair. The kit came with everything and the instructions were very simple & easy to follow. My color looks very natural. I would like the roots to be a tiny bit darker but I've contacted the colorist & I've no doubt it will be the exact shade next time. eSalon is a tremendous value and they mixed the perfect shade of copper I'd hoped for. I'm so happy my friend told me about eSalon. Just try them. I know you will be as happy with your results as I am! I will never pay outrageous salon prices for coring again! Thank you, eSalon! You now have another dedicated and happy customer. 3 of 3 people found this review helpful. Did you? |
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The best colorI love the colour my hair turned out , I have told everyone about eSalon. Highly recommend 2 of 2 people found this review helpful. Did you? |