67 658 Verified Client Reviews |
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colori am sorry I have tried to get the right color I want and I am just not getting it from you, I feel I should just move on. 0 of 0 people found this review helpful. Did you? |
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Uneven, faded quicklyThis hair color was uneven, it faded quickly, and splotchy, some areas are still light redish brown while other areas are a deeper red. Very disappointed 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEmily - We’re sorry that your hair color came out uneven. We’d love to remedy this by sending you a complimentary reformulation to provide more even results. We have reached out to you with instructions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope you consider using our service again in the future. |
Has the formula changed?I have been using eSalon for over a year and have been happy, however this time the colour left me feeling I had poured crude oil on my hair. It was a horrible consistency and really hard to get out. My hair looked OK after the colour. Not sure about doing it again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSushma- We’re sorry that you were unsatisfied with this last hair colour application We reviewed your account and see that a member of our Colour + Care Team has reached out to you to discuss your hair colour needs and how we can best assist you. Again, we apologize that you were dissatisfied with this recent application. |
Starts out strong then fizzles...I love the eSalon service/customer service but I am just not thrilled with the color. Every time I color it starts out looking beautiful but fades fast and turns into a color that looks unnatural and chalky. It may be that the color I have is red, which is hard to maintain. Regardless of the reason, I just don't like having color that I don't love all the time. I do have to say that my hair is in much better condition than when I started though! 0 of 0 people found this review helpful. Did you? |
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My very first Custom colorAfter reading lots of reviews I decided to give eSalon a go. How glad I am that I did from the initial consultation, delivery , to my detailed instructions I could not have been more impressed. Once I applied my custom color I could not believe how good my hair looked I have never had a color (and I have had lots!) that suited me so well. Well done eSalon and in particular Danni L many thanks Ann 0 of 0 people found this review helpful. Did you? |
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just what you can hope forI've been using e-Salon for about a year and a half. I'm the furthest person from being able to do hair. This is the easiest product to use. The color is just what I asked for in every way. It has the perfect blend of color, showing off accents and highlights. 100% satisfied. 0 of 0 people found this review helpful. Did you? |
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Love it!I live in a remote area and getting to a salon is not always easy. This simpliflies my life! The color is awesome, easy to apply and covers my gray! 0 of 0 people found this review helpful. Did you? |
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SpectacularI loved Esalon color. They were able to create a color so close to my natural (pre gray) hair, that I am now level to go natural without a terrible line. Thanks for years of wonderful color! 0 of 0 people found this review helpful. Did you? |
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Lovely colour matchI submitted a photo of a colour i wanted (Cameron Diaz as a brunette) and the hair colour came out exactly the same. It is shiny and it doesnt feel damaged after the process. And you are equipped with stain removers and an extra gloss bottle for when the colour starts fading out. 0 of 0 people found this review helpful. Did you? |
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Wonderful color!!My hair tends to have a reddish undertone. I asked that my dark blonde have something added to cut the red and it works wonderfully!!! Thank you, Linda 0 of 0 people found this review helpful. Did you? |