67 658 Verified Client Reviews |
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Great at Home ColorI have very dark hair and the color I customized was wonderful. They even came back to me and changed it a little. And I loved it!! 0 of 0 people found this review helpful. Did you? |
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Best hair colorI rarely write reviews, but I purposely pulled up this site tonight b/c I wanted to rave about my custom color. I'm no stranger to coloring my own hair, and this product is by far the best do-it-yourself hair color I have EVER used. The color is exactly what I wanted, the application was simple (the kit included thorough instructions), & I LOVE my results. I am SO pleased. I will definitely be ordering again when its time for a touch-up. Thanks eSalon! 0 of 0 people found this review helpful. Did you? |
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Love your productThe best i ve ever usef 0 of 0 people found this review helpful. Did you? |
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Still had greying around the front of my hair/forehead.Can't wait to try again 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMabel - We're sorry that your most recent formulation did not provide the coverage you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
Love the product!I could never find my natural color in the store (dark strawberry blonde). It was either too blonde or too bright a red. The stylist at eSalon mixed a color that was perfect and looked natural, not fake. Costs a little more than store bought color, but well worth it! 0 of 0 people found this review helpful. Did you? |
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Covers the gray!I love red hair color and have had such a hard time finding one that covers the gray for a while.....e salon has it figured out!! My gray doesn't show again until it is new growth! 0 of 0 people found this review helpful. Did you? |
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color does not fade as fast as over the counter onesI find that the color lasts a full 6 weeks, does not fade like the over the counter ones I have used in the past but of course they are cheaper 0 of 0 people found this review helpful. Did you? |
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Nice hair colorThis hair color was nice but my shade was just a little too dark. It was intimidating to me at first to apply but the reslts were good. 0 of 0 people found this review helpful. Did you? |
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not for me at allplease cancel my order i dont like this product. i could not wash the colour out left my hair stiff and really sticky i was not happy. 127 of 134 people found this review helpful. Did you? |
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Response From Our ExpertsCathy - We’re sorry that your hair felt stiff after your color application. Since you have expressed that you were unsatisfied with our product, a member of our Color + Care Team has gone ahead and refunded you for this color, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |
Not enough dye for people with thick hairSadly this product is no good for me as you don't get enough to cover thick and curly hair. It is supposed to be customised to my needs and I stated that my hair was thick, I am very disappointed. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsJessica - We're sorry to hear that you did not have enough product for a full color application. We have reviewed your account and see that your colorist has received your feedback and, per our Satisfaction Guarantee, processed a complimentary reformulation formulated to better suit your needs. Again, we apologize that you were unhappy with your application. |