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Custom Colour Set
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67 658 Verified Client Reviews |
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Custom Hair ColourI find it hard to rinse the hair colour from hair after the application. It remains greasy at the neck line, after using the shampoo and conditioner supplied. This time after a week, it was still greasy. Why? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBridget - We’re sorry that your hair color application left your hair feeling gummy. A member of our Color + Care Team has reached out to you to provide further assistance. We hope to work with you to provide a solution that addresses your needs. |
I did not care for this productThe product left my hair greasy and awful looking. The color is off too. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarin - We apologize that you were unsatisfied with the results of your custom color and that it left your hair feeling greasy. Since you were unhappy with your results, a member of our Color + Care Team has reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |
The color did not last, it washed out in 2 washesIt also left my hair very dry. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLorraine - We’re sorry to hear that your hair color faded faster than you expected and left your hair feeling dry. We have received your request for longer-lasting results. Your colorist will review your comments and adjust your formulation and/or instructions for your next order before it ships. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
Gray hair returnsThis batch was requested because I needed a stronger gray hair coverage. My gray hair began to show five days after I colored it. I'm disappointed because I thought eSalon would be better than the store bought color and I thought that because it was supposed to be a custom color that it would last longer than 5 days. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNikita - We’re sorry to hear that your hair color did not offer the coverage you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide increased gray coverage. So we have credited your account for one complimentary hair color order. One of our representatives has reached out to you with directions on how to redeem this credit as well as discuss your reformulation. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
colourThis is a great way to get the colour you want ,and to keep your hair glowing with health. .Roots and grey are coved for longer,as the colour match is so very close you don't notice your roots comeing through.I would without doubt,reccomend this hair colour to everyone its the best there is and so much beter than the shop bought or even the hairdressers 0 of 0 people found this review helpful. Did you? |
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Perfect colourThe quality of the colour is marvellous and it is very easy to apply. 0 of 0 people found this review helpful. Did you? |
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Love it!I am thrilled with my custom color. It lasts longer than expected and my hair looks and feels healthier. This is only my second application and I am in love. =) 0 of 0 people found this review helpful. Did you? |
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this is so simple to usenot only is it simple to use but the results are great I also love the way its so easy to change your colour all done on line and sent to your door 0 of 0 people found this review helpful. Did you? |
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Excellent blendingI've had a professional colorist for 15 years; I was getting tired of his small talk, so I tried eSalon. I'm so glad I did. The color was perfect, colored my grey and blended well with my ends. Never going back. 0 of 0 people found this review helpful. Did you? |
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Best coloringThe shade was great, coverage total, including those pesky gray hairs! 0 of 0 people found this review helpful. Did you? |