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Custom Colour Set
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67 726 Verified Client Reviews |
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Hair ColorThe color was changed to a bright red, this was not originally selected. Made my hair more red then what it was naturally. Was looking for a warmer color for winter, did not like that tech changed it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJade - We’re so sorry to hear that you were disappointed by the results of your color application. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern over email. Please let us know if there is anything else we can do to help! |
AwfulAwful grey was showing in 10 days!!!!! Followed instructions exactly. Will not be purchasing again 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Margaret - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
ExcellentIt's very reliable company I have placed my 1st ever order and it came out so good, got the look I always wanted to have,it's worth the money and very easy to use the product. 2 of 2 people found this review helpful. Did you? |
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great product.This is the best home color that I have ever used. Great shade, easy to apply and doesn't fry my hair. Customer for life. 2 of 2 people found this review helpful. Did you? |
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A new me 😊🥰Felt nervous about changing my hair colour but decided to take the plunge after seeing your adverts on Facebook......nothing like the colour I was imagining..... Its so much better 😁🤩🤩 very easy to use, clear instructions & fab customer service every step of the way. Thank you so much 🥰🥰 0 of 0 people found this review helpful. Did you? |
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My ColorI love this color, it looks exactly like my original color. The procedure is so well explained and the turn out is amazing. 0 of 0 people found this review helpful. Did you? |
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Didnt cover as well as previous batchEasy to use. First batches were perfect. Lasts 5 months. Last batch didnt cover as well, not as dark. Let it set 25 minutes each time. 0 of 0 people found this review helpful. Did you? |
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ABSOLUTELY LOVEI’ve been a blonde for 15 years and was so tired of the maintenance. It was costing $120 but when I moved, I was quoted $300!! My hair was growing quickly and I needed to have my roots done very 4 weeks but I was not going to pay that price!! My mom, sister and grandmother have used Esalon for several years now. With the desire to die my hair my natural brown color, I filled out the application, the stylist got back to me extremely quick and less than 5 days, I received my color. The first one I got was great and it matched perfectly to my root color but I wanted it just a bit more darker. With no hesitation, I reached out to my stylist, she changed the color with no issue and I received my color in 3 days! I won’t be going back to a salon. I love eSalon! If you are hesitant of trying it… DO IT. Your hair and wallet will love you!! 0 of 0 people found this review helpful. Did you? |
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What happened?I had asked for a color lighter than the last shade I had ordered and it turned out, it was MUCH darker than my last shade. I am so disappointed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBarbara - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Fantastic results, easy to use and colour match made in heavenI was quite dubious to begin with but was willing to try to save some money colouring my hair. The results were much better than I expected. It was easy to apply, especially when all the kit had been thoughtfully provided with easy to understand instructions. The colour match to my usual professional colouring was perfect. There was left mess than the usual cheaper box sets and yet more colour to go around. My hair was glossy and perfectly covered. It looks as if I had it done in a salon. Will keep going! Thank you! 1 of 1 people found this review helpful. Did you? |