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Custom Colour Set
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67 726 Verified Client Reviews |
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Fantastic results, easy to use and colour match made in heavenI was quite dubious to begin with but was willing to try to save some money colouring my hair. The results were much better than I expected. It was easy to apply, especially when all the kit had been thoughtfully provided with easy to understand instructions. The colour match to my usual professional colouring was perfect. There was left mess than the usual cheaper box sets and yet more colour to go around. My hair was glossy and perfectly covered. It looks as if I had it done in a salon. Will keep going! Thank you! 1 of 1 people found this review helpful. Did you? |
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Love my color!!I was customized intense soft black pearl with violet. The color looks beautiful, I love the brown/red tones!! 1 of 1 people found this review helpful. Did you? |
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I have a lot of hairI had to use 2 complete bottles, I have a lot of hair and it is long. Gray coverage it’s neat!! 0 of 0 people found this review helpful. Did you? |
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ColoringI can't quite get the color I want without the brassiness or yellow like color. 0 of 0 people found this review helpful. Did you? |
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Order sent to wrong address................I looked for a contact and didn't see one. I am furious. I changed my shipping address, and it is still being shipped to the wrong place. We travel a lot and this is not the first time this has happened. Looks like I am going to have to cancel my account if this company is not willing to work with me, plus my product will be later getting here. And I am having to bother someone to have it forwarded on to me. I know for certain I changed the address but it is still going to Indiana instead of Georgia...............I'm venting here as I could not find a private contact place. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRita - We are truly sorry to hear about your experience. We take our clients' feedback to heart and continue to improve our client's experience each and every day. We have reached out via email to get you assisted. |
Didn't come out the colour I wantedI mixed the colour and at first, it looked an okay colour but quickly darkened to a dark purple. I was originally wanting orange hair and it came out dark red! Luckily I actually do quite like the dark red, but it's not the colour i asked for. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Danielle! We are sorry to hear that your hair color didn't come out as expected. Please check your emails, we have contacted you to help you further. |
Processing Time Seems ShortThe total processing time is only 15 minutes which seems awfully short. Any other color I’ve done has been at least 30 minutes. My color came out very uneven. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKaren - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
The Best Ever Colour ...Going to the hair salon for my colour done was getting so expensive and I'd tried many home colours that damaged my hair and was never my end desired goal! .... Then I came across eSalon and I got all the advice I required, Excellent advice too and I have set up a regular colour as I am sooo very pleased and happy with my hair now! I love it!! Thank you eSalon! HIGHLY RECOMMEND! 14 of 14 people found this review helpful. Did you? |
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Great resultsEasy to follow directions. Great coverage. Better than salon colours I have had. 10 of 10 people found this review helpful. Did you? |
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Covers gray!!!Not only does it cover gray, I love the color and my hair feels healthy and is very shiny 13 of 14 people found this review helpful. Did you? |
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Response From Our ExpertsEllen - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |