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Custom Colour Set
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67 649 Verified Client Reviews |
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Great!I can't believe how great this color is! When my colorist moved out of state, I decided to give this a try. It truly matched my stylists coloring and best of all, no sitting around at the salon or paying high prices. My hair feels soft and healthy afterwards! 0 of 0 people found this review helpful. Did you? |
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Too pricey n not enough gray coverageThis is rip off! They advertise $9.99 I signed up they charge me $9.99 the 2nd auto ship was $34 what a rip off ! I wasn’t aware of the amount charges. Honestly it’s not enough gray coverage . I need refunds I want my money back not satisfied customer. Don’t fall on the advertising!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJoyce - We're so sorry for any confusion about our pricing and that your color did not give you the gray coverage that you expected. We want to make this right and will be reaching out to you shortly. Please check your inbox for next steps! Not to worry- you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Bottle damageThere was almost nothing left in the white bottle 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Charline! We are so sorry to hear that your custom blend arrived damaged. Please check your emails, we have contacted you to help you further. |
I have a lot of gray in the temple area…The grays have stayed colored for two weeks. Love this product. 2 of 2 people found this review helpful. Did you? |
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Happy Natural Born RedheadI couldnt be happier. I have struggled with hard to color greys and finding someone to match the Auburn brown color I was born with but esalon got it right on the first try. I will never go back to settling with store bought color again. Even when I paid $150 at a salon in town it was orange and brassy on top and too dark on ends. Esalon solved all my issues! I cant thankyou enough esalon. 2 of 2 people found this review helpful. Did you? |
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Custom color setExceeded my expectations! I was so sceptical about getting it and having my hair turn out a hot mess! But it was a great investment! My colorist is not going to be happy 😁 Now just need a tutorial on how to be a hair tech! Love love thankyou eSalon 😘 1 of 1 people found this review helpful. Did you? |
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Couldn't be more perfectPerfect! Easy to use. Will definitely use again. 0 of 0 people found this review helpful. Did you? |
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Fades too quicklyMy color fades rather quickly, my gray coverage doesn't last more than a couple of weeks or so. This last time I used the color, I had a lot of hair fall out. I'm at a loss here. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Eve - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
DisappointedThe hair color ended up not covering my grays. It turned them a brassy light red color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Merinell - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Didn’t lastI’ve done this before and loved it however this time it’s not sticking to this gray hair 😭 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLaci - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |