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Custom Colour Set
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67 726 Verified Client Reviews |
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Great colorJust what I wanted for a color! Only issue is it fades fairly quickly 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsIndira - We’re sorry to hear that your hair color is fading faster than you expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your next order will be updated to ensure we meet your needs! Thanks again for your feedback! |
Doesn’t cover my grey.Does NOT cover my grey hair. I now have grey, pinky red, and brunette zones on my head. Will be paying for color correction when I can get back to my stylist. On a positive note, did leave my hair soft and healthy. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLouise - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Easy to follow and useEasy to use and followed but the color did not turn out at all how I wanted. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChristina - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
I'm tired of giving the benefit of the doubt.Been using this hair color since June 2020. I cannot believe I stuck with it for two years... probably because it was so convenient. I get one good color out of every four. Like many other reviews, the color is inconsistent and even turns my roots lighter at some places. I have very dark hair and use a blue black permanent dye for gray coverage. Some places cover well others appear stripped of all color. Been going back and forth with them for a while. I don't change my routine, wash my hair on a Sunday and do not use any product. The apply hair day on a Thursday so it's not freshly cleaned. I'm so tired of playing this game of will it cover my roots or ruin my hair this time. Found another brand online with far better reviews. Will finally be ending this horrible hair relationship. Not worth the price for quality. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSarah - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Love itHaving used many many other brands of hair colour over the past 25 years, I decided to give this one a try. I've always dyed my hair shades of red. However, with more and more grey hairs appearing, it was becoming increasingly difficult to cover them with red tints. The colour provided by eSalon was perfect. I couldn't be happier. The kit received was outstanding - everything you could possibly need from a home dye. Thank you ! 2 of 2 people found this review helpful. Did you? |
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I LOVE IT!!!This product is so easy to use and it literally looks better than when I get my hair colored at the salon. I could not be happier :) 1 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsKristy - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Just arrivedJust wanted to say I’m so excited to use my hair colour it’s arrived quickly and packaged beautiful, will be doing this after my night shift on Sunday. 0 of 0 people found this review helpful. Did you? |
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BeautifulReally lovely ash brown with not so much red. I had it adjusted slightly and I love it. The color is rich and shiny. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDorothy - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Gray hairDid not cover any of my gray very unsatisfied 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMary - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not the colour I wanted at all !!I received my colour yesterday, I've done my hair by the letter in the instructions , instead of my hair being light blonde , it is now a light ginger! Not the colour I wanted at all !!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Carol! We are sorry to hear that the color didn't meet your expectations. Please check your emails, we've just got back to you to help you further. |